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Advanced self-service platforms open new customer frontiers sponsored by TechTarget RESOURCE: While automation often saves money for the enterprise, there remains a question of whether customer service AI is positive for the customer. Delve into the pros and cons of using AI to enhance customer service in our expert guide, which you can download after a brief survey. Posted: 22 Apr 2020 \| Published: 17 Jul 2020 TOPICS: B2B \| B2C \| CRM \| Marketing \| Personalization \| Web Content Management

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative sponsored by IBM ANALYST BRIEF: In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). Posted: 17 Nov 2011 \| Published: 31 Mar 2011 TOPICS: B2B \| B2C \| Cloud Computing \| Cloud CRM \| CRM \| CRM Analytics \| CRM Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Manufacturing Software \| Web 2.0

How Luxury Brands Can Reach The Growing Market in China - Presentation transcript sponsored by CDNetworks PRESENTATION TRANSCRIPT: This presentation transcript explains how your business can leverage a global content delivery network (CDN) to increase application performance and deliver reliable ecommerce services to customers across the globe. Posted: 31 Jul 2012 \| Published: 21 Jun 2012 TOPICS: Application Deployment \| Application Integration \| Application Monitoring \| Application Performance Management \| Applications Management \| B2B \| B2C \| C2C \| Content Delivery \| Content Management \| Customer Loyalty \| Customer Retention \| Customer Service \| eCommerce \| eCommerce Software \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Web Applications Management

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales sponsored by Oracle Corporation WHITE PAPER: This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them. Posted: 19 Sep 2008 \| Published: 19 Sep 2008 TOPICS: B2B \| B2C \| Collaboration \| Lead Generation \| Sales Channels \| Sales Representatives \| Social Networking

Selecting and Engaging Relevant Accounts for ABM ROI sponsored by TechTarget WHITE PAPER: In this white paper, learn how to build a successful ABM foundation with data-driven account selection and modeling. Explore 4 signs your company is failing with ABM account selection, and discover how to match your account selection with active demand in your market. Posted: 05 Jun 2019 \| Published: 05 Jun 2019 TOPICS: Accounting \| Accounting Industry \| Accounting Software \| Business Intelligence \| Business Intelligence Software \| CIOs \| Marketing \| Sales \| Sales and Marketing Software \| Sales Force Automation

AI: Beyond the hype sponsored by ComputerWeekly.com EGUIDE: Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that's generating more heat than light. Is there business value here? Posted: 06 Nov 2017 \| Published: 06 Nov 2017 TOPICS: Artificial Intelligence \| Autonomic Computing \| Autonomous Systems \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Processes \| Business Systems

Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey sponsored by TechTarget RESEARCH CONTENT: As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program. Posted: 18 Apr 2019 \| Published: 18 Apr 2019 TOPICS: B2B \| CRM \| CRM Software \| Customer Retention \| Customer Satisfaction \| Marketing \| Sales \| Sales and Marketing Software \| User Experience

Now On Now: How Servicenow Delivered The Promise Of A Business-focused Pmo sponsored by ServiceNow WHITE PAPER: For ServiceNow, on-time, on-target project delivery is critical. It’s so important that they decided to build their own business focused PMO. Learn about ServiceNow’s experience building and implementing their PMO, and how they can help you do the same, in this white paper. Posted: 08 Jan 2021 \| Published: 08 Jan 2021 TOPICS: Business Integration \| Business Management \| Business Models \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Product Design

How to Use Purchase Intent to Refocus ABM Priorities sponsored by TechTarget EBOOK: This new e-book discusses how to implement data-driven strategies to maximize ABM performance in today's rapidly changing business environment. Download your copy here. Posted: 25 Jun 2020 \| Published: 25 Jun 2020 TOPICS: Market Research \| Market Segments \| Market Trends \| Marketing \| Sales \| Sales and Marketing Software \| Sales Channels

Manufacturing Intelligence in the Age of Industry 4.0 and the IoT sponsored by TIBCO WHITE PAPER: Expanding analytic capabilities can help manufacturers ignite business digitization, costs optimization, innovation, and digital disruption resilience. Download this white paper to explore the key areas of opportunity that organizations should consider when trying to achieve smarter manufacturing. Posted: 21 Feb 2020 \| Published: 21 Feb 2020 TOPICS: Business Architectures \| Business Development \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Metrics \| Business Models \| Business of Information Technology \| Business Performance Management \| Business Performance Management Software

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