EGUIDE: Organizations usually have a small HR team responsible for payroll, benefits, the hiring and onboarding process and more. It can make it impossible to keep up with employee demands. Download this expert guide to learn how installing an HR help desk can help solve that problem.

Posted: 27 Jun 2018 | Published: 25 Jun 2018

EGUIDE: This expert eGuide analyzes the ways in which dev ops and IT ops professionals will have to work in a cross-functional team, the specific skills they will need to adopt as well as some of the challenges they will face during the integration process.

Posted: 08 Nov 2016 | Published: 24 Oct 2016

EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.

Posted: 31 Oct 2016 | Published: 24 Oct 2016

EGUIDE: Today's customers are more empowered and informed than ever, and they expect self-service to be available. In this e-guide, Scott Sachs of SJS Solutions discusses some of the challenges you will need to address, including more complicated inquiries and reduced opportunities to enhance customer engagement.

Posted: 20 Sep 2016 | Published: 02 Sep 2016

EGUIDE: Within this informative e-guide, you'll learn the benefits – and the risks – of integrating IT and security operations. Discover how you can leverage information collected from multiple data sources to get an accurate picture about the issues affecting both security and performance.

Posted: 07 Sep 2016 | Published: 31 Aug 2016

EGUIDE: This e-guide teaches you how to refocus your security efforts on detection through continuous monitoring and greater network visibility. Learn how to set up your security operations center (SOC) to achieve more timely detection capabilities and learn from industry-recognized security expert Eric Cole, on how to get the most out of SOCs.

Posted: 07 Sep 2016 | Published: 31 Aug 2016

EGUIDE: This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.

Posted: 25 Jul 2016 | Published: 18 Jul 2016

EGUIDE: In this e-guide, we chat with the former CIO of Community Health Systems as he discusses how to prevent healthcare cyberattacks and lessons learned during his career. Uncover best practices on maintaining proper healthcare security.

Posted: 13 Jun 2016 | Published: 06 Jun 2016

EGUIDE: In this expert e-guide, find out what CIOs attending HIMSS 2016 had to say on how to best identify and protect against healthcare cybersecurity vulnerabilities. Plus, learn why one CIO believes network monitoring is the key to cybersecurity in healthcare.

Posted: 13 Jun 2016 | Published: 07 Jun 2016

EGUIDE: In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.

Posted: 29 Feb 2016 | Published: 24 Feb 2016

EGUIDE: This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.

Posted: 29 Mar 2015 | Published: 29 Mar 2015

WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT.

Posted: 19 May 2014 | Published: 19 May 2014

WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.

Posted: 19 May 2014 | Published: 19 May 2014

WHITE PAPER: Learn how codifying and automating unique processes with custom applications can save organizations time and money.

Posted: 19 May 2014 | Published: 19 May 2014

WHITE PAPER: Mobile devices can help organizations become more agile, cost efficient and competitive. Get tips on embracing mobility.

Posted: 19 May 2014 | Published: 19 May 2014

WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.

Posted: 19 May 2014 | Published: 31 Jul 2013

WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.

Posted: 19 May 2014 | Published: 30 Apr 2013

WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.

Posted: 19 May 2014 | Published: 07 May 2013

WHITE PAPER: Read this informative resource to learn why you should consolidate your data center infrastructure and how to go about planning it.

Posted: 12 May 2014 | Published: 31 Dec 2013

WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.

Posted: 12 May 2014 | Published: 13 May 2013

EGUIDE: Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.

Posted: 29 Apr 2014 | Published: 29 Apr 2014

EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.

Posted: 14 Apr 2014 | Published: 14 Apr 2014

EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.

Posted: 11 Apr 2014 | Published: 11 Apr 2014

WHITE PAPER: This whitepaper shows you why you should consolidate your data center and offers a four-step plan for getting it done.

Posted: 28 Mar 2014 | Published: 28 Mar 2013

WHITE PAPER: This whitepaper covers the importance of taking a customer-centric approach to cloud management.

Posted: 26 Nov 2013 | Published: 26 Nov 2013