The ServiceNow Service Automation Platform
Growth is key for the success of any organization. IT therefore needs to be able to enable that growth with the building, deployment, and maintenance of infrastructure and custom applications. Unfortunately, IT usually has to achieve this without using more resources or money.
This whitepaper delves into the four growth-defying dilemmas modern businesses face and covers some key requirements of an IT platform to ensure success. For example, the platform should:
- Have broader uses beyond custom applications support
- Already be known, validated and approved by IT decision makers
- Embrace the cloud, and include integrated support
- And more
Read on to read about real-life customer service stories for one service in particular, and learn about your own best courses of action to take.