How to revamp ITSM support for the digital enterprise

Today's Digital Enterprise Demands a New Kind of ITSM Support

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Your customers expect IT to be faster and less expensive. Suitably, to compensate for this demand, CIOs need to transform their departments from the bottom up, all while continuing to provide uninterrupted service at the same or better levels than today.

However, despite advances in today’s IT landscape, traditional IT service management (ITSM) support doesn't cut it in a digitally enabled and digitally disrupted marketplace.

In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it’s essential to the survival of your enterprise—and learn how SABRE (Semi-automated Business Research Environment) technology is redefining ITSM support.

Read on to uncover an ITSM strategy that will help you sustain the digital transformation.

Vendor:
ServiceNow
Posted:
29 Feb 2016
Published:
24 Feb 2016
Format:
PDF
Type:
eGuide
Language:
English
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