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Telephony Systems

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ALSO CALLED: Phone Systems, Telephone Systems
DEFINITION: Automatic Coin Telephone System (ACTS) is a public coin-operated telephone service that completes a variety of phone calls, times the calls, and collects payment without the aid of an operator.
Telephony SystemsReports
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Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade
sponsored by HP and Microsoft
CASE STUDY: Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.
Posted: 26 Apr 2011 | Published: 28 Feb 2011

HP and Microsoft

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

VOIP Without The Hype: What Businesses Need To Know
sponsored by Fonality
WHITE PAPER: Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

Fonality

The Power of Unified Communications and Collaboration
sponsored by IBM
WHITE PAPER: This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 17 Aug 2010 | Published: 02 Nov 2009

IBM

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

CDW Services: Unified Communications
sponsored by CDW Corporation
WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: 08 Feb 2010 | Published: 22 Jan 2009

CDW Corporation

Case Study: Curve
sponsored by NEC Corporation
CASE STUDY: Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.
Posted: 01 Oct 2009 | Published: 26 Aug 2009

NEC Corporation

Case Study: Voorhees College
sponsored by NEC Corporation
CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
Posted: 01 Oct 2009 | Published: 25 Aug 2009

NEC Corporation

Allied Solutions Moves IP Telephony System to CDW Data Center
sponsored by CDW Corporation
CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

Networking and Unified Communications Reference Guide
sponsored by CDW Corporation
ESSENTIAL GUIDE: CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino
sponsored by NEC Corporation
CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
Posted: 24 Aug 2009 | Published: 05 Aug 2009

NEC Corporation

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM
sponsored by Avaya
WHITE PAPER: Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
Posted: 25 Jun 2009 | Published: 25 Jun 2009

Avaya

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
sponsored by ShoreTel - OLD
PRODUCT LITERATURE: ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD

ePlus Technology IT Sourcing, Services, Support & Solutions
sponsored by ePlus Technology
WHITE PAPER: ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.
Posted: 24 Apr 2009 | Published: 28 Dec 2007

ePlus Technology

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

The Future Carrier Network: Adopting New Outsourcing Business Models
sponsored by Alcatel-Lucent
WHITE PAPER: This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: 17 Nov 2008 | Published: 17 Nov 2008

Alcatel-Lucent

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

How Should an Enterprise Move towards Unified Communications?
sponsored by Avaya Inc.
WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.

SCOPIA® Desktop
sponsored by RADVISION
DATA SHEET: SCOPIA Desktop's built- in firewall traversal ensures call connectivity regardless of your partner's firewall configuration.
Posted: 20 Jun 2008 | Published: 01 Oct 2007

RADVISION

University of Houston-Downtown Expands Its Video Horizons
sponsored by RADVISION
CASE STUDY: The University of Houston-Downtown (UHD) needed to replace its existing video network infrastructure (MCUs) with a reliable, robust platform that delivered value added features, such as firewall traversal and high definition support.
Posted: 09 Jun 2008 | Published: 07 Jun 2008

RADVISION

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award
sponsored by RADVISION
WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

RADVISION

SCOPIA Conferencing Platform for IBM® Lotus® Sametime®
sponsored by RADVISION
PRODUCT LITERATURE: The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.
Posted: 09 Jun 2008 | Published: 07 Jun 2008

RADVISION

SCOPIA Connector for IBM Lotus Sametime
sponsored by RADVISION
PRODUCT LITERATURE: RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
Posted: 09 Jun 2008 | Published: 28 Mar 2008

RADVISION

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007
sponsored by RADVISION
PRODUCT LITERATURE: The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices.
Posted: 09 Jun 2008 | Published: 25 Feb 2008

RADVISION

SCOPIA Connector for Microsoft Office Communications Server 2007
sponsored by RADVISION
PRODUCT LITERATURE: RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
Posted: 09 Jun 2008 | Published: 07 Jun 2008

RADVISION
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