In this e-guide, experts invite you to reexamine how you measure the customer experience in your omnichannel initiatives. Learn how to set clear goals and quantify success through customer repeat purchases, retention, and satisfaction.
This video highlights a cloud-based CRM software that allows organizations to manage customer relations efficiently and automates mundane tasks. Access now to see how this technology can ensure that your customers receive the experience they expect and increase overall customer satisfaction.
This brief video features a short demo that demonstrates how you can improve merchandising and assortment decisions with analytics. Tune in to further your understanding of how the relationship between merchandise lines can identify variances in behavior that you can consider for future merchandising.
This case study showcases how one company's struggle with document management was alleviated with the purchase of scanners that perform at top speed and provide superior image quality. Access now to learn how outsourcing your scanning processes can increase your enterprise's overall productivity and improve customer confidence in your services.
In this eGuide learn which specific CRM system Warwickshire & Coventry Growth Hub have leveraged to become more effective; enabling clear mapping, flexibility in working locations and a significant reduction in time spent on data management tasks.
Access this white paper to learn how sharing customer content across a network of retail and brand partners leads to better sales, insights, and search traffic – and why there's no such thing as "enough" user-generated content.
In this informative resource learn how the combination of IBM FlashSystem and IBM Tealeaf can produce a highly scalable data ingest and access solution, accelerating IBM Tealeaf analytics and providing business value by delivering faster, more responsive analysis and replay results.
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