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Customer Relationship Optimization

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Customer Relationship Optimization Reports
 
E-book Title: The Multichannel MandateChapter 2 Title: Make Mobile, Social Channels Work
sponsored by SearchCRM
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 May 2015 | Published: 28 May 2015

SearchCRM

Air Canada rouge soarsahead with wireless in-flightentertainment service
sponsored by Carrington Associates
CASE STUDY: This exclusive case study details the development of Air Canada's rouge mobile app which helped them to create a unique engaging in-flight experience.Learn more about the development of Air Canada's app and discover how your organization can take advantage of similar app dev technologies by accessing this resource now.
Posted: 06 Jul 2015 | Published: 31 Mar 2014

Carrington Associates

Improving App Delivery with DevOps and Agile
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper explains how DevOps transforms the application lifecycle and offers a framework to better meet the needs of your business stakeholders and end users.
Posted: 11 Jun 2015 | Published: 25 Apr 2014

Hewlett-Packard Company

Seeking the Elusive 360-Degree View
sponsored by SearchCRM
EBOOK: Even with the best CRM platforms, many companies have a long way to go before they offer a true 360-degree view of the customer.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

SearchCRM

A Customer Engagement Strategy for Today's Multi-Channel Marketplace
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This resource explains why putting your customers at the heart of your contact center operations is essential in today's multi-channel marketplace. Read on to learn 5 values by which contact centers can begin to deliver next-generation engagement and drive tangible value for the business as a whole.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

Interactive Intelligence, Inc.

Fast Data: Better Customer Experience, Reduced Churn, and Revenue Perks
sponsored by TIBCO Software Inc.
WHITE PAPER: This brief case study highlights fast data and its ability to disrupt competition. Discover what it means to make changes quickly and predictably, and how integration unlocks this potential.
Posted: 21 May 2015 | Published: 21 May 2015

TIBCO Software Inc.

How to Make Money or Save Money With Data and Analytics
sponsored by Information Builders
WHITE PAPER: Find the answer to your organisation's ROI woes in this helpful resource, which discusses the value of data monetisation. Explore ways to make money from your data, in addition to strategies on leveraging information to save funds.
Posted: 15 Apr 2015 | Published: 15 Apr 2015

Information Builders

The Future of Email Marketing
sponsored by Adobe EchoSign
WHITE PAPER: This brief report, with findings from Forrester, is your email marketing playbook. Learn how to refine your efforts when challenged with email accessibility across all channels and devices, in turn influencing customers through valuable ongoing brand interactions.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Adobe EchoSign

High Quality Networking for the Digital World
sponsored by Limelight Networks, Inc.
WHITE PAPER: Access this white paper to learn how a purpose-built network can ensure excelling quality and experience regardless of public internet capacity and vulnerability concerns.
Posted: 14 May 2015 | Published: 27 Feb 2015

Limelight Networks, Inc.

Financial Institution Builds App to Enable Secure Account Access on Any Device
sponsored by Carrington Associates
CASE STUDY: This case study describes Raymond James Financial's journey to build an app that would enable investors to gain secure access to their accounts and contact financial advisors at any time and on any device.
Posted: 02 Jul 2015 | Published: 31 Dec 2014

Carrington Associates
 
 
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