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Customer Relationship Optimization

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IBM Connect 2014 Open General Session Demo on Exceptional Customer Experiences
sponsored by IBM
VIDEO: The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.
Posted: 16 Sep 2014 | Premiered: 16 Sep 2014

IBM

A Hybrid ITSM Solution Designed to Meet Your Needs
sponsored by FrontRange Solutions Inc.
VIDEO: This video explores a flexible, hybrid solution that can solve your ITSM needs. Watch now to learn how the automated service delivery lifecycle workflow can save you time and money.
Posted: 29 Jul 2014 | Premiered: 06 Feb 2013

FrontRange Solutions Inc.

Gaining a CRM Edge with Self-Service BI
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.
Posted: 14 Mar 2014 | Premiered: 19 Mar 2014

SearchBusinessAnalytics

Solving Challenges with Big Data & Analytics - Retail Industry
sponsored by IBM
VIDEO: Find out how a retailer utilizes social media analytics, predictive analytics and big data to stay on top of emerging trends, and better connect with younger customers.
Posted: 11 Jul 2014 | Premiered: 11 Jul 2014

IBM

Scribe Online Integration Services
sponsored by Scribe Software Corporation
VIDEO: Watch this video to learn about an easier way to address your complex integration problems that's accessible for both IT and non-IT users alike. Discover how a cloud platform offers pre-built and customizable integration capabilties for almost any application -- including Salesforce, Quickbooks, ExactTarget, and more.
Posted: 14 Nov 2013 | Premiered: 08 Mar 2013

Scribe Software Corporation

Microsoft Dynamics CRM Trial
sponsored by Microsoft
TRIAL SOFTWARE: Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
Posted: 10 Mar 2008 | Premiered: 01 Jan 2006

Microsoft

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor
sponsored by Infor CRM
VIDEO: Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

Infor CRM

Del Monte Foods' Cloud Imperative
sponsored by Kenandy
WEBCAST: This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
Posted: 06 Jan 2014 | Premiered: Dec 10, 2013

Kenandy

Cognos Business Intelligence for Report Authors
sponsored by IBM
VIRTUAL SEMINAR: Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."
Posted: 24 Jan 2012 | Premiered: 24 Jan 2012

IBM

The Ultimate Upgrade Experience for Oracle E-Business Suite 12.1
sponsored by Fujitsu & Oracle
WEBCAST: This on-demand webcast outlines new features and functionality in Oracle's E-Business Suite R-12.1, including support, and explains how to build the business case for upgrading. Find out how to ensure a ROI when you upgrade to R-12.1 using the strategic approach this webcast provides.
Posted: 30 Sep 2011 | Premiered: Sep 29, 2011

Fujitsu & Oracle
 
 
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