ALSO CALLED: BPO, BPO Services, and Business Process Outsourcing Services DEFINITION: Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace.
… Definition continues below.
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Hexaware's service range is designed to serve as a bridge between HR strategy, processes and technologies. Explore key components of their solutions, features, consulting services and business process outsourcing services.
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Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
BUSINESS PROCESS OUTSOURCING DEFINITION (continued): … BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support.
BPO that is contracted outside a company's own country is sometimes called offshore outsourcing. BPO that is contracted to a company's neighboring country is sometimes called nearshore outsourcing, and BPO that is … Business Process Outsourcing definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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