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Business Process Outsourcing
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ALSO CALLED: BPO, BPO Services, and Business Process Outsourcing Services
DEFINITION: Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace.
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Anti-spam tricks for the midmarket toolbox
| sponsored by McAfee, Inc.
PODCAST:
Listen in as Stephen Cobb, adjunct professor of Information Assurance at Norwich University, Vermont, and president of Cobb Associates, discusses the spam challenges that are facing CIOs in the midmarket.
Posted: 01 Oct 2008 | Premiered: 01 Oct 2008
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Offshoring and security – The CIO's agenda
| sponsored by ProSource Development
WEBCAST:
This webcast explores the latest trends in evaluating offshore security processes and policies at large organizations. It also discusses strategies for implementing and/or updating offshore outsourcing.
Posted: 08 Aug 2008 | Premiered: Available On Demand
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Compliance and offshoring best practices for the CIO
| sponsored by ProSource Development
PODCAST:
Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing.
Posted: 08 Aug 2008 | Premiered: 07 Aug 2008
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BUSINESS PROCESS OUTSOURCING DEFINITION (continued): … BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support. BPO that is contracted outside a company's own country is sometimes called offshore outsourcing. BPO that is contracted to a company's neighboring country is sometimes called nearshore outsourcing, and BPO that is …
Business Process Outsourcing definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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