Inventory Optimization for the Consumer Products Industry
sponsored by IBM
WHITE PAPER:
Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain.
Posted: 18 May 2012 | Published: 18 May 2012
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Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support
sponsored by SAP America, Inc.
WHITE PAPER:
Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
Posted: 14 May 2012 | Published: 14 May 2012
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ManageIQ Integration with ServiceNow
sponsored by ManageIQ
WHITE PAPER:
This white paper highlights the benefits of leveraging a cloud management system that seamlessly integrates with your service catalog to accelerate service delivery times. Learn how this platform simplifies cloud infrastructure with automation and tight synchronization with the CMDB.
Posted: 09 May 2012 | Published: 09 May 2012
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ManageIQ Enterprise Cloud Management: A unified management solution for deploying and managing highly reliable, secure and elastic cloud services within your enterprise
sponsored by ManageIQ
WHITE PAPER:
This essential resource explores how a unified cloud management platform can help you monitor, optimize and streamline IT operations to accelerate service delivery and maximize resource utilization.
Posted: 08 May 2012 | Published: 08 May 2012
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Meeting & Managing Your Recovery Time and Recovery Point Objectives/SLA’s
sponsored by CA ARCserve
WHITE PAPER:
Creating solid SLAs will let you save the day when the unexpected happens — and keep aggressive users at bay with a set of written expectations. Check out this brief white paper to learn how to build a better SLA for your organization.
Posted: 01 May 2012 | Published: 01 May 2012
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Enterprise Management Associates Cloud APM Radar Report
sponsored by Hewlett-Packard Company
WHITE PAPER:
Read this paper to get an understanding of the application performance management (APM) challenges specific to public, private and hybrid clouds, and view analyses of solutions designed to address them. Learn how to gain a comprehensive view of your cloud applications so you can ensure the highest possible service levels.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
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Why ITIL® is Important
sponsored by Global Knowledge
WHITE PAPER:
Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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Three Steps to Progress BPM from Project to Program
sponsored by PointSource
WHITE PAPER:
A good business process management (BPM) program enables your organization to scale your processes to deliver the most value to your business. Read this white paper to learn how to establish a solid foundation for BPM in three simple steps.
Posted: 21 Mar 2012 | Published: 21 Mar 2012
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Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER:
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager
sponsored by Riverbed Technology, Inc.
WHITE PAPER:
Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or underperforming applications. Riverbed® Stingray™ Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more.
Posted: 09 Nov 2011 | Published: 09 Nov 2011
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Achieve Workforce Continuity and Keep Your Business Running – No Matter What
sponsored by Citrix
WHITE PAPER:
Unplanned business disruptions come at a high cost. In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning.
Posted: 03 Nov 2011 | Published: 03 Nov 2011
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Creating the hybrid organisation: Making public and private sector organisations relevant in the new economy
sponsored by ComputerWeekly.com
WHITE PAPER:
This paper aims to explore the role and relevance of organisations in a future defined by economic uncertainty, changing workforce demographics, globalisation and rapid developments in social and business technologies.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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IT Service Management: Optimizing IT performance and delivered business value
sponsored by ComputerWeekly.com
WHITE PAPER:
As enterprises expect and demand more from their IT and the organizations that provide it, IT functions need management frameworks and enabling technologies to help to deliver high quality IT services and cost efficiencies, to demonstrate delivered business value, and to increase IT-to-business alignment or integration.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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For the Business Analyst, Why Relationships Trump All!
sponsored by Global Knowledge
WHITE PAPER:
The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
Posted: 17 Jun 2011 | Published: 17 Jun 2011
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Grid Computing Techniques for Data Center Modernization
sponsored by Oracle Corporation
WHITE PAPER:
The Oracle Grid computing architecture features many powerful techniques that improve energy efficiency and data center productivity.
Posted: 03 Jun 2011 | Published: 03 Jun 2011
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Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes
sponsored by Autotask Corporation
WHITE PAPER:
This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
Posted: 10 Dec 2010 | Published: 10 Dec 2010
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VMware vCenter Product Family: Service-Level Management for Dynamic IT Infrastructure
sponsored by Dell and VMware
WHITE PAPER:
This paper looks at how the VMware vCenter product family, together with vSphere, represents the only complete stack for shifting the data center paradigm from component-level infrastructure management to true service-level management of dynamic IT infrastructure.
Posted: 16 Jun 2010 | Published: 16 Jun 2010
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Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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