IT Outsourcing Services - White Papers, Webcasts and IT downloads

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Jul 9, 2008

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IT Outsourcing Services
ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, and Offshore Development Services DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application … Definition continues below.

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Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing sponsored by CompuCom Systems, Inc. WHITE PAPER: Posted: 26 Jun 2008 \| Published: 01 Jun 2008 SUMMARY: This paper explains about how to gain greater performance from your IT service provider and benefit from emerging trends that are becoming a part of next generation IT outsourcing. TOPICS: Business Process Reengineering \| Business Service Management \| ERP \| IT Outsourcing Services \| IT Service Management

IT Strategies for Human Resources Transformation sponsored by Hexaware Technologies WHITE PAPER: Posted: 10 Apr 2008 \| Published: 01 Apr 2008 SUMMARY: Learn best practices, best of breed technologies and concepts to enable an efficient, tactical human resources (HR) function. Morph HR from a support to a strategic advantage. TOPICS: eLearning \| Enterprise Portals \| Globalization \| Human Resources Services \| Human Resources Software \| IT Outsourcing Services \| Offshore Outsourcing \| Productivity \| Strategic Planning \| Workforce Planning

Financial Giant Cuts Costs through Offshore Testing Services sponsored by Hexaware Technologies WHITE PAPER: Posted: 10 Apr 2008 \| Published: 01 Apr 2008 SUMMARY: Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates. TOPICS: Applications Management \| Banking Industry \| Call Center Software \| Contact Center Software \| Customer Satisfaction \| Financial Industry Organizations \| Financial Services \| IT Outsourcing Services \| Offshore Outsourcing \| Testing

Offshoring ETL Development in EPM Projects sponsored by Hexaware Technologies WHITE PAPER: Posted: 10 Apr 2008 \| Published: 01 Apr 2008 SUMMARY: Learn why ETL development projects place a particular emphasis on quick turnaround, optimal performance and iterative development. Explore how you can execute EPM projects smoothly and with utmost efficiency, coordination and cost effectiveness. TOPICS: Business Performance Management \| Business Performance Management Software \| Cost Benefit Analysis \| Data Acquisition Hardware \| Data Integration \| ETL (Software) \| IT Outsourcing Services \| Offshore Outsourcing \| Software Development Tools \| Software Testing

Outsourcing in the WEB 2.0 World sponsored by Wipro Technologies WHITE PAPER: Posted: 29 Oct 2007 \| Published: 01 Oct 2007 SUMMARY: With more organizations adopting Web 2.0, there is an increasing amount of interest in exploiting this phenomenon. Learn about the changing business needs that result from outsourcing Web 2.0 and how to leverage this as a best practice for collabo... TOPICS: Collaboration \| Collaborative Applications Software \| IT Outsourcing Services \| Outsourcing \| Web Applications Software

Automating Key Business Functions with Service Management Software sponsored by WebEx Communications, Inc. WHITE PAPER: Posted: 15 Jun 2007 \| Published: 01 Jun 2007 SUMMARY: Efficient service management can be essential for the success of any small to medium-sized business (SMBs). Read this paper to learn about the IT challenges SMBs face and service management strategies that can support their growing needs. TOPICS: Customer Support Software \| Desktop Computer Support \| IT Outsourcing Services \| IT Service Management \| Software as a Service \| Technical Support Staff

Software as a Service: The Next-Generation Software Delivery Model for ISVs sponsored by NaviSite, Inc. WHITE PAPER: Posted: 29 Jan 2007 \| Published: 01 Jan 2007 SUMMARY: Using an outsourced Software as a Service (SaaS) model can improve the efficiency and performance of small and medium-sized businesses (SMBs). This paper explores the benefits of SaaS, a cost-effective approach to managing your IT infrastructure. TOPICS: Application Hosting \| Application Infrastructure \| Application Performance Management \| Application Service Providers \| Business Performance Management \| Business Service Management \| Computer Software Industry \| Infrastructure Services \| ISVs \| IT Outsourcing Services \| SMBs \| Software as a Service \| Software Licensing \| Vendor Selection

Managing the Move to an Outsourced Environment: HP Services Transition and Transformation Methodology sponsored by Hewlett-Packard Company WHITE PAPER: Posted: 17 Feb 2005 \| Published: 30 Apr 2004 SUMMARY: Outsourcing all, or even part, of your IT operations is a complex and significant undertaking. TOPICS: Contracts \| IT Outsourcing Services \| Outsourcing \| Service Level Management

Reducing Costs and Enhancing Flexibility in the Adaptive Enterprise through Outsourcing sponsored by Hewlett-Packard Company WHITE PAPER: Posted: 17 Feb 2005 \| Published: 30 Apr 2004 SUMMARY: CIO's, CFO's, and CEO's are constantly looking for hard data on return on assets, IT costs reductions and performance improvements. TOPICS: Adaptive Enterprise \| IT Outsourcing Services \| Outsourcing \| Service Level Management

The Road to Agility: Achieving an Adaptive Enterprise through Outsourcing sponsored by Hewlett-Packard Company WHITE PAPER: Posted: 17 Feb 2005 \| Published: 30 Nov 2004 SUMMARY: IT is in no way immune to the continuously changing business climate. TOPICS: Adaptive Enterprise \| IT Outsourcing Services \| Outsourcing

IT OUTSOURCING SERVICES DEFINITION (continued): … service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain a firewall and a virtual private network (VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors.

Usually e-outsourcing …
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