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IT Outsourcing Services

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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain  … 
Definition continues below.
IT Outsourcing ServicesWhite Papers (View All Report Types)
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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 15 Jul 2010

ComputerWeekly.com

Further IT Spending Cuts Likely in Europe's Public Sector
sponsored by ComputerWeekly.com
WHITE PAPER: The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October.
Posted: 24 Oct 2011 | Published: 05 Jul 2010

ComputerWeekly.com

Gartner: Top trends in network outsourcing 2011
sponsored by ComputerWeekly.com
WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew.
Posted: 21 Oct 2011 | Published: 02 Feb 2011

ComputerWeekly.com

Are businesses taking chances when it comes to managing outsourcing risk?
sponsored by ComputerWeekly.com
WHITE PAPER: Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges.
Posted: 21 Oct 2011 | Published: 08 Dec 2010

ComputerWeekly.com

G-Cloud Report: Service Specification Approach
sponsored by ComputerWeekly.com
WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

ComputerWeekly.com

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Dec 2010

ComputerWeekly.com

Business service management 101: Manage IT with a business focus
sponsored by IBM
WHITE PAPER: Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
Posted: 17 Jul 2012 | Published: 31 Jan 2012

IBM

The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett-Packard Company
WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 01 Sep 2011

Hewlett-Packard Company

Why Third Party Data Storage Maintenance is Right for You
sponsored by MSDI
WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
Posted: 07 Jul 2011 | Published: 07 Jul 2011

MSDI

9 Steps to Building a Business Case for B2B Integration
sponsored by IBM
WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

CIO Challenges: The Best Defense is a Good Offense
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.
Posted: 22 Jan 2011 | Published: 22 Jan 2011

Oracle Corporation

Cloud Computing - What is its Potential Value for Your Company?
sponsored by Google Apps
WHITE PAPER: Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery.
Posted: 19 Jan 2011 | Published: 19 Jan 2011

Google Apps

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

Hosted, Outsourced, and Cloud Data Centers - Strategies and Considerations for Co-Location Tenants
sponsored by Siemon Company
WHITE PAPER: As more companies look towards collocation/hosted/ and managed services for either their primary data center there are considerations, both short and long term, when selecting a provider.
Posted: 17 Nov 2010 | Published: 17 Nov 2010

Siemon Company

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version
sponsored by Siemon Company
WHITE PAPER: Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.
Posted: 17 Nov 2010 | Published: 17 Nov 2010

Siemon Company

The 101 Guide To The Cloud
sponsored by Rackspace Hosting
WHITE PAPER: You may have heard the term cloud computing or 'the Cloud', but could you describe what it is?
Posted: 16 Nov 2010 | Published: 16 Nov 2010

Rackspace Hosting

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services
sponsored by Fairway Technologies, Inc.
WHITE PAPER: This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Fairway Technologies, Inc.

Intelligent Workload Management: Opportunities and Challenges
sponsored by Novell, Inc.
WHITE PAPER: This white paper discusses why virtualization and cloud initiatives are putting so much pressure on workload management and security requirements and describes how emerging intelligent workload management approaches can potentially streamline operations.
Posted: 21 Oct 2010 | Published: 21 Oct 2010

Novell, Inc.

Top Ten Reasons to Transition Your IT Lab Environments to the Cloud
sponsored by Skytap, Inc.
WHITE PAPER: Adopting cloud services is a smart move for almost any IT organization and the high cost, dynamic nature of lab environments makes them prime candidates to transition first.
Posted: 14 Oct 2010 | Published: 14 Oct 2010

Skytap, Inc.

Cloud Based Application Architecture Using Smart Computing
sponsored by Joyent
WHITE PAPER: Joyent’s Smart Computing architecture is a comprehensive and integrated system that spans from dynamic CPU and memory usage through complete data center management and resource allocation. This paper provides a broad framework for companies to examine typical Joyent cloud computing application architectures.
Posted: 08 Sep 2010 | Published: 08 Sep 2010

Joyent

A Buyer's Guide to Choosing a Cloud Service Provider
sponsored by Skytap, Inc.
WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.
Posted: 07 Sep 2010 | Published: 07 Sep 2010

Skytap, Inc.

Complex Managed Hosting: Market Survey and Vendor Feature Comparison
sponsored by Connectria Hosting
WHITE PAPER: In its most sophisticated form, complex managed hosting, companies can outsource high-level IT functions such as OS management, virtualization, load balancing, performance monitoring, security and more. Read this market survey to get a comparison of the different features offered by complex managed hosting companies.
Posted: 27 Aug 2010 | Published: 27 Aug 2010

Connectria Hosting

SunGard Cloud Computing: Resiliency is the Key to Success
sponsored by SunGard Availability Services
WHITE PAPER: Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

SunGard Availability Services

Security in Public and Private Cloud Infrastructures
sponsored by Joyent
WHITE PAPER: This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques.
Posted: 12 Aug 2010 | Published: 12 Aug 2010

Joyent

Workload Automation: Helping Cloud Computing Take Flight
sponsored by BMC Software, Inc.
WHITE PAPER: Many data centers are using the cloud to host applications and data storage but typically aren’t using the cloud to process effective batch computing workloads. Enterprise workload automation tools can give businesses a chance to take a much greater advantage of cloud computing. Read this whitepaper to learn how.
Posted: 06 Apr 2010 | Published: 06 Apr 2010

BMC Software, Inc.
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IT OUTSOURCING SERVICES DEFINITION (continued): …  a firewall and a virtual private network (VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing enables a business running faster than if it tried to deploy the same technology using in-house staff. In the evolving Internet economy, where time to market is crucial and skilled IT labor is scarce, e-outsourcing is gaining in popularity. In fact, IBM CEO Lou Gerstner forecasts that … 
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