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IT Outsourcing Services
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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, and Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application
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| Your request for IT Outsourcing Services multimedia returned limited or no results. The request has been expanded to include Contact Center Services, Logistics Outsourcing Services, Call Center Services and Business Process Outsourcing multimedia.
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Anti-spam tricks for the midmarket toolbox
| sponsored by McAfee, Inc.
PODCAST:
Listen in as Stephen Cobb, adjunct professor of Information Assurance at Norwich University, Vermont, and president of Cobb Associates, discusses the spam challenges that are facing CIOs in the midmarket.
Posted: 01 Oct 2008 | Premiered: 01 Oct 2008
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Integrating Unified Communications into Business Applications to Improve Customer Service
| sponsored by IBM
VIDEO:
Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
Posted: 22 Sep 2008 | Premiered: 19 Sep 2008
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Offshoring and security – The CIO's agenda
| sponsored by ProSource Development
WEBCAST:
This webcast explores the latest trends in evaluating offshore security processes and policies at large organizations. It also discusses strategies for implementing and/or updating offshore outsourcing.
Posted: 08 Aug 2008 | Premiered: Available On Demand
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Compliance and offshoring best practices for the CIO
| sponsored by ProSource Development
PODCAST:
Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing.
Posted: 08 Aug 2008 | Premiered: 07 Aug 2008
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Intelligent Call Handling - Optio Improves Customer Responsiveness
| sponsored by Cisco Systems, Inc.
WEBCAST:
Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations.
Posted: 22 Feb 2008 | Premiered: Available On Demand
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IT OUTSOURCING SERVICES DEFINITION (continued): … service provider ( ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain a firewall and a virtual private network ( VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing …
IT Outsourcing Services definition sponsored by SearchSOA.com, powered by WhatIs.com an online computer dictionary
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