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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software White Papers (View All Report Types)
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Must Ask Questions When Choosing a Business Communications Vendor
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, learn the five essential questions to ask when choosing a business communications vendor to maximise productivity and return on investment.
Posted: 05 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

Zoom Answers 6 of Their Customers' Most Frequently Asked Questions
sponsored by Zoom Video Communications
WHITE PAPER: Discover common questions asked about Zoom's video collaboration suite, and learn how you can use Zoom with Skype for Business to boost your internal and external communications.
Posted: 04 Apr 2017 | Published: 30 Dec 2016

Zoom Video Communications

Security Guide Zoom Video Communications Inc.
sponsored by Zoom Video Communications
WHITE PAPER: Access this thorough overview of the security features and functions available with Zoom Video Communications.
Posted: 31 Mar 2017 | Published: 29 Jul 2016

Zoom Video Communications

Create Your Classroom in the Cloud
sponsored by Zoom Video Communications
WHITE PAPER: Many educational institutions are starting to utilize cloud collaboration tools to empower learning and administration. In this short paper, learn about a cloud collaboration suite over 5,600 schools are using for virtual classrooms, online courses, TA hours and more.
Posted: 31 Mar 2017 | Published: 30 Dec 2016

Zoom Video Communications

Zoom Answers 6 of Their Customers' Most Frequently Asked Questions
sponsored by Zoom Video Communications
WHITE PAPER: How is Zoom different from GoToMeeting? Find the answer in this FAQ guide.
Posted: 31 Mar 2017 | Published: 19 Dec 2016

Zoom Video Communications

Zoom Answers 6 of Their Customers' Most Frequently Asked Questions
sponsored by Zoom Video Communications
WHITE PAPER: Discover the 6 most common questions asked about Zoom's video collaboration suite, including how it differs from WebEx.
Posted: 30 Mar 2017 | Published: 30 Dec 2016

Zoom Video Communications

An Overview of Zoom Video Communication's Offerings
sponsored by Zoom Video Communications
WHITE PAPER: Get insight into Zoom's unique cloud architecture for video conferencing offerings, as well as the options for on-premise and hybrid deployments.
Posted: 29 Mar 2017 | Published: 30 Jun 2016

Zoom Video Communications

Simplify Your UC: 5 Ways To Get Work Done Faster
sponsored by Avaya
WHITE PAPER: Discover 5 ways to simplify your unified communications (UC), in order to get work done faster and more efficiently.
Posted: 27 Mar 2017 | Published: 27 Mar 2017

Avaya

Omni-Channel Vs. Multi-Channel Vs. Multi-Touch: Understand The New Customer Service Buzzwords
sponsored by Avaya
WHITE PAPER: The buzzword in customer service and contact centers over the past few years has been omni-channel. But there's a disconnect between how businesses and vendors define omni-channel strategies. Learn the differences between omni-channel, multi-touch, and multi-channel, and what to consider when attempting to leverage each approach.
Posted: 15 Mar 2017 | Published: 03 Jun 2016

Avaya

Extending the Skype Experience to Every Meeting Room
sponsored by Logitech Inc.
WHITE PAPER: The next generation of Skype for Business meeting room systems promises to provide users the communications tools they need to effectively collaborate and meet in any meeting room. But can you really believe these promises? This Frost & Sullivan white paper demystifies the capabilities of a new Skype for Business meeting room system.
Posted: 14 Mar 2017 | Published: 31 Jan 2017


The Collaborative Enterprise: How Enterprises Are Adapting to Support the Modern Meeting
sponsored by Logitech Inc.
WHITE PAPER: Communications technology has transcended the ability to simply enable virtual collaboration to now making it effective and desirable. This Wainhouse Research white paper examines the evolution of the workplace and the tools that are being used to collaborate.
Posted: 14 Mar 2017 | Published: 30 Jan 2015


Video Conferencing Endpoints & Infrastructure Market Sizing & 5-Year Forecast
sponsored by Logitech Inc.
WHITE PAPER: As video conferencing rapidly nears a long-predicted tipping point, learn why Wainhouse Research predicts compelling challenges and opportunities for traditional and new vendors alike.
Posted: 14 Mar 2017 | Published: 29 Jul 2016


Mobile Enterprise 2020: 8 Ways Mobility will Transform Communications for Business
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, top mobility influencers tell the 8 ways mobility will transform communications.
Posted: 14 Mar 2017 | Published: 31 Dec 2015

Mitel Networks Limited

How Cloud Communications is Opening Up Possibilities (and Floor Space)
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, discover a comparison between cloud and on-premises based communications.
Posted: 13 Mar 2017 | Published: 31 Aug 2015

Mitel Networks Limited

How Voice Systems Can Support Innovation
sponsored by Comcast
WHITE PAPER: IDG Research recently surveyed IT decision makers regarding what they're looking for in innovation and how voice strategies tie into those plans. Discover how your peers answered 3 key questions on voice communication.
Posted: 01 Mar 2017 | Published: 30 Dec 2016

Comcast

Elevating the Enterprise Capabilities of Skype for Business
sponsored by AVST
WHITE PAPER: On its own, Skype for Business supports voice communications with a mix of UC offerings. But implementing the solution as a full or partial PBX replacement in the enterprise requires additional mission-critical applications. Learn what these applications are and how you can deliver them.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

AVST

VMware Workspace™ ONE™ and Microsoft Office 365: Enabling More Secure Collaboration
sponsored by VMware
WHITE PAPER: Despite its promise of anytime-anywhere collaboration, Office 365 poses meaningful adoption and security concerns for the IT organization. In this white paper explore how you can address these concerns and enable the secure use of Office 365 across corporate-owned devices, personal devices, or unmanaged devices in 3 steps.
Posted: 27 Feb 2017 | Published: 30 Nov 2016

VMware

Online Team Collaboration: Reaching New Levels With an All-In-One Platform
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper details the combination of persistent group messaging, private one-on-one chat, voice telephony, and video conferencing in a single unified experience. Access now to learn how to communicate in real time and collaborate using sophisticated yet easy-to-use tools.
Posted: 26 Sep 2016 | Published: 31 Aug 2016

Cisco Systems, Inc.

Case Study: Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create savings.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya CenturyLink
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Hidden Costs of Traditional Video Conferencing Architecture
sponsored by StarLeaf
WHITE PAPER: Uncover the hidden costs of traditional video conferencing, and how you can eliminate them.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

Cloud Clarity – Challenging Convention
sponsored by StarLeaf
WHITE PAPER: Identify 3 ways that cloud based video communications can improve your business.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf
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