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Communications Software

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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications SoftwareWhite Papers (View All Report Types)
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Accelerating Unified Communications With an Enterprisewide Architecture
sponsored by Avaya
WHITE PAPER: To support today’s business challenges, enterprises require a new architecture for communications that is standard, loosely coupled, three-tier and centralized.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Avaya

How Effective Communications Delivers Real Results for Your Small Business
sponsored by Avaya
WHITE PAPER: Read this whitepaper for four key ways any growing business can benefit from today’s new IP-based communications solutions.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

The Definitive Guide to Upgrading Your Nortel™ Communications System
sponsored by Avaya
WHITE PAPER: Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office
sponsored by Avaya
WHITE PAPER: This resource chronicles the achieved business continuity, cost savings, and outstanding citizen services of one Illinois municipality. Discover how this organization was about to cut costs of over $84,000 and achieve ROI in less than 24 months.
Posted: 02 Sep 2011 | Published: 01 Sep 2011

Avaya

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution
sponsored by Polycom, Inc.
WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
Posted: 11 Jul 2011 | Published: 10 Aug 2010

Polycom, Inc.

Achieving ROI from Enterprise Communications: A Revolutionary Approach
sponsored by Thunderhead
WHITE PAPER: This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform.
Posted: 08 Jul 2011 | Published: 08 Jul 2011

Thunderhead

Top Ten Considerations When Evaluating Unified Communications Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 17 Jun 2011 | Published: 17 Jun 2011

Cisco Systems, Inc.

Lync Server 2010 Solution Architectures
sponsored by Dell, Inc.
WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Dell, Inc.

What's New in Lync Server 2010- A Dell Perspective
sponsored by Dell, Inc.
WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Dell, Inc.

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 26 May 2011 | Published: 26 May 2011

Cisco Systems, Inc.

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging
sponsored by HP and Microsoft
WHITE PAPER: In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

HP and Microsoft

Exchange 2010 Offers Compelling Reasons to Upgrade
sponsored by Sherpa Software
WHITE PAPER: This white paper discusses some of the new features revolving around archiving, retention and eDiscovery, as well as answers to several related questions.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Sherpa Software

The Proven Financial Benefits of SIP Trunk Consolidation
sponsored by Siemens Enterprise Communications
WHITE PAPER: Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers.
Posted: 03 Jan 2011 | Published: 03 Jan 2011

Siemens Enterprise Communications

Gaining Cloud Fax Advantages with SAP Systems
sponsored by Esker Inc.
WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
Posted: 21 Dec 2010 | Published: 21 Dec 2010

Esker Inc.

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency
sponsored by Siemens Enterprise Communications
WHITE PAPER: The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.
Posted: 02 Dec 2010 | Published: 02 Dec 2010

Siemens Enterprise Communications

Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions
sponsored by HP & Intel®
WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

HP & Intel®

Mass Personalization: How relevance engines are revolutionizing mass communications
sponsored by xMatters, Inc.
WHITE PAPER: Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.
Posted: 08 Sep 2010 | Published: 08 Sep 2010

xMatters, Inc.

Next-Generation Managed Services: The Key to Business Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.
Posted: 19 Aug 2010 | Published: 19 Aug 2010

Alcatel-Lucent

The Power of Unified Communications and Collaboration
sponsored by IBM
WHITE PAPER: This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 17 Aug 2010 | Published: 02 Nov 2009

IBM

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs
sponsored by Aspect
WHITE PAPER: Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.
Posted: 10 Aug 2010 | Published: 10 Aug 2010

Aspect

Discovery Communications Continues Global Expansion with Help from Savvis Managed Services
sponsored by SAVVIS
WHITE PAPER: Savvis delivers a complex, fully managed infrastructure for Discovery to support its real-time advertising deliverables, ad sales, scheduling, and programming for all its international operations. Savvis’ solution allows Discovery to take advantage of a broad portfolio of managed services.
Posted: 25 Jun 2010 | Published: 25 Jun 2010

SAVVIS

Save with on-premise conferencing
sponsored by Dimension Data.
WHITE PAPER: In the current economic downturn, the business case for on-premise conferencing solutions is too compelling to ignore. Read this paper to learn more about the business case for on-premise conferencing, the historic challenges of conferencing, and how to save costs with unified conferencing.
Posted: 08 Jun 2010 | Published: 01 Apr 2009

Dimension Data.

Running a Successful Enterprise 2.0 Pilot
sponsored by NewsGator
WHITE PAPER: NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more!
Posted: 17 May 2010 | Published: 17 May 2010

NewsGator

How NOT to Wreck Your Windows 7 Migration
sponsored by Numara Software
WHITE PAPER: Download this white paper “How NOT to Wreck Your Windows 7 Migration” and learn how to deal with the complexities of planning and managing a migration to Windows 7. NOW!
Posted: 07 Jan 2010 | Published: 07 Jan 2010

Numara Software
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