Collaboration

WHITE PAPER: Customers are demanding high levels of service from a variety of new channels - channels that bring both risk and opportunity for CRM. This helpful whitepaper outlines the key capabilities of a next-generation contact center and explores the various tools you should consider for supporting a collaborative CRM initiative.

Posted: 23 May 2013 | Published: 31 Mar 2013

WHITE PAPER: This white paper details 7 steps to a successful migration from Domino to Exchange 2013. Learn more about the migration process and the key features of Exchange 2013 that will affect your migration.

Posted: 23 May 2013 | Published: 23 May 2013

WHITE PAPER: Traditional methods of software development no longer meet the requirements of today's complex IT environment. In this resource, learn how a holistic, collaborative approach to software development, with a focus on visualiztion and collaborative design, can help your organization deliver dramatic improvements in software quality.

Posted: 22 May 2013 | Published: 22 May 2013

WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems.

Posted: 16 May 2013 | Published: 30 Dec 2011

WHITE PAPER: This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation.

Posted: 16 May 2013 | Published: 16 May 2013

WHITE PAPER: Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices.

Posted: 15 May 2013 | Published: 15 May 2013

WHITE PAPER: Uncover the four phases of a successful communications endpoint implementation and review considerations to keep in mind before, during, and after the deployment process.

Posted: 15 May 2013 | Published: 31 Dec 2012

WHITE PAPER: Get advice on building a comprehensive business case for unified communications (UC) adoption and view the many benefits UC has to offer, as well as alternative approaches you could use for implementation.

Posted: 14 May 2013 | Published: 31 Aug 2012

WHITE PAPER: As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.

Posted: 07 May 2013 | Published: 31 Jan 2013

WHITE PAPER: One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!

Posted: 07 May 2013 | Published: 19 Apr 2013

WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!

Posted: 07 May 2013 | Published: 10 Apr 2013

WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.

Posted: 07 May 2013 | Published: 31 Jul 2012

WHITE PAPER: This Nemertes Research paper analyzes the network, hardware, and operational costs of four of today's leading video conferencing vendors' solutions to help you understand the true TCO of video conferencing.

Posted: 06 May 2013 | Published: 31 Dec 2012

WHITE PAPER: As mobility and BYOD take over the enterprise, it is crucial to note that traditional video conferencing solutions are ill-equipped to handle the change. This paper outlines value of mobile video collaboration and unveils the top requirements that will help you achieve success.

Posted: 06 May 2013 | Published: 06 May 2013

WHITE PAPER: View this white paper to learn more about the significant contribution that business intelligence (BI) can contribute to your company. It explains the benefits you can experience from collaborative BI, including improved decision making and productivity.

Posted: 03 May 2013 | Published: 03 May 2013

WHITE PAPER: View this white paper to learn more about the benefits of SharePoint migration. While it can be one of the most challenging tasks for any size organization, it provides a beneficial service. Critical company information is typically stored in multiple locations, but with SharePoint access is more efficient.

Posted: 03 May 2013 | Published: 03 May 2013

WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.

Posted: 02 May 2013 | Published: 31 Dec 2012

WHITE PAPER: Explore the top four phenomena sweeping the modern workplace and uncover key recommendations that will help you to ensure their success.

Posted: 01 May 2013 | Published: 30 Apr 2013

WHITE PAPER: Those in the public sector are facing significant fraud, waste, and abuse (FWA) challenges. Check out this informative paper today to learn of these challenges and discover a fraud detection and prevention framework to help combat fraud before it occurs.

Posted: 01 May 2013 | Published: 01 May 2013

WHITE PAPER: This brief yet fact-filled resource outlines the results of a survey with 1,200 SMBs which explores how employee-introduced applications will affect your workplace.

Posted: 26 Apr 2013 | Published: 26 Apr 2013

WHITE PAPER: In order to stay ahead in today's competitive business environment, organizations need business processes that allow them to adapt quickly to evolving markets, customer needs and other variables. View this white paper to learn how you can improve your approach to business process management (BPM.)

Posted: 25 Apr 2013 | Published: 25 Apr 2013

WHITE PAPER: This paper aims to help you improve the alignment of the three distinct silos within your operations - strategy, analysis, and execution. Read today to find tips and best practices that will help you close the gap and better execute your strategic objectives.

Posted: 25 Apr 2013 | Published: 31 Dec 2011

WHITE PAPER: View this white paper to learn more about the range of emerging technologies and how they effect your business. It explores how technologies have transformed how companies interact with customers, business partners and suppliers. Find out more about how emerging technologies will impact your business performance and market success.

Posted: 22 Apr 2013 | Published: 22 Apr 2013

WHITE PAPER: View this resource to learn more about the changes made with SharePoint. Find the answers to your important questions such as the acquisition of collaborative platforms. It explains the features of SharPoint 2013 and the technical considerations you should keep in mind before transitioning.

Posted: 18 Apr 2013 | Published: 18 Apr 2013

WHITE PAPER: In this blog post from an industry insider, explore a revolutionary multi-platform development environment that allows multiple distributed teams to work together on software development, streamlining the app dev lifecycle.

Posted: 22 May 2013 | Published: 09 May 2013