CRM Real-time Analytics White Papers

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Jun 19, 2013

Business of Information Technology > Business Management > CRM >
CRM Real-time Analytics

CRM Real-time Analytics White Papers (View All Report Types)

Big Data in the Contact Center sponsored by Avaya WHITE PAPER: Collecting contact center data is just the first step to serving your customers more effectively. Understanding qualitative data using the newest analytics technologies is also essential - learn how to turn your data into actionable intelligence in this helpful resource. Posted: 31 May 2013 \| Published: 31 May 2013 TOPICS: Call Centers \| Contact Centers \| CRM \| CRM Analytics \| Customer Data Integration \| Customer Service \| Data Analytics \| Data Mining

Infor Epiphany Brochure sponsored by Infor WHITE PAPER: This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base. Read on to learn about the specific benefits this technology offers businesses across all sectors. Posted: 30 Apr 2013 \| Published: 31 Dec 2012 TOPICS: CRM \| CRM Analytics \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Social Networking \| Web 2.0

Big Data in the Insurance Industry sponsored by IBM WHITE PAPER: Insurers can take three steps to harness an explosion of big data for claims, customer retention and fraud detection. Posted: 04 Jun 2013 \| Published: 31 Mar 2012 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| Customer Data Integration \| Customer Retention \| Data Analytics \| Data Governance \| Data Management \| Data Mining \| Data Quality \| Financial Management \| Insurance Industry \| Social Networking

Medtronic: Using SAP Sybase Power Designer to Improve and Extend the Quality of Life for Millions sponsored by SAP America, Inc. WHITE PAPER: Find out how you can reduce the substantial amount of time spent responding to employee questions by reading this resource now. Business intelligence (BI) data architects created a comprehensive, centralized enterprise data model to improve data management. Posted: 18 Jun 2013 \| Published: 18 Jun 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| SAP (Product)

Making the most of customer data: CRM analytics sponsored by SearchCRM WHITE PAPER: View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Social Computing \| Social Networking

Dive Deeper into Your Sales Metrics: 4 Ways to Discover Hidden Sales Treasure sponsored by Qvidian WHITE PAPER: This ebook by sales strategy expert Rich Berkman outlines four ways to leverage the unique data insights that interactive sales playbooks provide. Posted: 04 Aug 2011 \| Published: 04 Aug 2011 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Management \| Customer Data Management Software \| Sales \| Sales and Marketing Software \| Sales Information Systems

The State of Customer Data Integration 2012: The What, Why & How of CRM Integration sponsored by Scribe Software Corporation WHITE PAPER: Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey. Posted: 20 Aug 2012 \| Published: 20 Aug 2012 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Data Analytics \| Data Collection \| Data Entry \| Data Management \| Data Management Software

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers sponsored by Runaware WHITE PAPER: The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback. Posted: 14 Jul 2011 \| Published: 30 Jun 2011 TOPICS: Business Intelligence \| Cloud Computing \| Cloud CRM \| CRM Analytics \| Customer Data Integration \| Customer Data Management Software \| Software Project Management \| User Needs Assessments \| Virtual User Interface Software

In Search of Customer Relevance: Customer Data Analytics Ignites a Customer Insight Revolution sponsored by eLoyalty Corporation WHITE PAPER: Learn how to create relevance for customers through customer data analytics and how to use that insight to significantly improve a company's performance. Posted: 17 Apr 2006 \| Published: 22 Mar 2006 TOPICS: Business Intelligence \| CRM Analytics \| Customer Data Integration \| Customer Data Management \| Customer Satisfaction

Is Your CRM Solution Keeping Up with the Times? sponsored by Oracle Corporation WHITE PAPER: In this white paper, IT Business Edge explains the key business and technology factors to consider in deciding whether and when to upgrade your CRM system, including the Software-as-a-Service (SaaS) factor. Posted: 02 Mar 2012 \| Published: 01 Dec 2011 TOPICS: CRM \| CRM Analytics \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Service \| SaaS business intelligence

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