Business to Consumer

WHITE PAPER: This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.

Posted: 19 Sep 2008 | Published: 19 Sep 2008

WHITE PAPER: Does your business rely on spreadsheets for performance management? Spreadsheets require labor-intensive manual processes and are highly error-prone. Learn how you can replace or augment your spreadsheets with planning applications that integrate easily with spreadsheets, leveraging the best of your existing investment.

Posted: 17 Feb 2012 | Published: 17 Feb 2012

WHITE PAPER: A good business process management (BPM) program enables your organization to scale your processes to deliver the most value to your business. Read this white paper to learn how to establish a solid foundation for BPM in three simple steps.

Posted: 21 Mar 2012 | Published: 21 Mar 2012

WHITE PAPER: In this resource, find 31 tips for inbound content marketing to the SAP community. This fresh approach to marketing engages prospects on social channels while also attracting search traffic via compelling content. Read more inside to learn how to target the SAP ecosystem and become a relevant vendor in the market.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: This report takes an early look at Oracle BPM Suite 11g, and shows that it indeed goes a long way toward delivering business process management (BPM) without barriers.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.

Posted: 24 Apr 2012 | Published: 24 Apr 2012

WHITE PAPER: With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing.

Posted: 24 Oct 2011 | Published: 24 Oct 2011