Unified Messaging Systems Reports

E-guide: Integrating video conferencing with UC: What you need to consider
sponsored by TechTarget Security
EGUIDE: This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.
Posted: 19 May 2011 | Published: 19 May 2011

TechTarget Security

E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices
sponsored by TechTarget Security
EGUIDE: In this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.
Posted: 18 May 2011 | Published: 18 May 2011

TechTarget Security

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Expert guide to Office 365: New features, capabilities and migration tips
sponsored by Metafore
EGUIDE: Office 365 gives administrators more control over previously segmented and niche technologies such as Exchange Server, SharePoint and Unified Communications, seamlessly integrating email, collaboration and unified communications. In this e-guide, discover how you can migrate to Office 365 to lighten admin duties and take advantage of the cloud.
Posted: 29 Dec 2011 | Published: 29 Dec 2011

All resources sponsored by Metafore

Social Business Podcast Series
sponsored by IBM
PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.
Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

IBM

Readying your Portals for Social Business
sponsored by IBM
WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011

IBM

Questions to ask when evaluating video conferencing service
sponsored by Cisco Systems, Inc.
EGUIDE: This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.
Posted: 02 Nov 2011 | Published: 02 Nov 2011

Cisco Systems, Inc.

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

Cisco Systems, Inc.

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage

SIP Management: Top benefits and potential challenges
sponsored by Metaswitch Networks
EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones
sponsored by BlackBerry
CASE STUDY: Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

Royal Flying Doctor Service Customer Success Story
sponsored by BlackBerry
CASE STUDY: Access this case study to learn how a BlackBerry solution helped the RFDS Western Operations team overcome challenges, and enabled them to provide the state population with the necessary medical support.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit
sponsored by BlackBerry
CASE STUDY: Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

AmeriMerchant Video
sponsored by Avaya
VIDEOCAST: This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
Posted: 13 Sep 2011 | Premiered: Sep 13, 2011

Avaya

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 08 Sep 2011 | Premiered: Sep 7, 2011

Cisco Systems, Inc.

Best Practices for Assuring VoIP Performance
sponsored by AppNeta
WHITE PAPER: Since no two networks are exactly the same, no two network assurance programs will be either. Fortunately, PathView Cloud adapts to your needs, and provides a complete approach.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

AppNeta

Questions to ask when evaluating video conferencing service
sponsored by Cisco Systems, Inc.
EGUIDE: This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Cisco Systems, Inc.

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Cisco Systems, Inc.

Enterprise CIO Decisions Volume 8: Managing the Mobile Workforce
sponsored by TechTarget CIO
EZINE: There are plenty of business opportunities with mobile device and mobile workforce management, but also risks—unless IT leaders plan ahead now. Inside this e-zine, gain expert insight on mobile device management issues directly from your peers.
Posted: 22 Jun 2011 | Published: 21 Jun 2011

TechTarget CIO

What is the Plantronics UC Toolkit?
sponsored by Plantronics
WEBCAST: In this video, learn why the UC Toolkit was created, how the UC Toolkit is structured, what resources are included, and how you can easily obtain it.
Posted: 17 May 2011 | Premiered: May 17, 2011

Plantronics

Business-Grade Video Conferencing for SMBs
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel.
Posted: 17 May 2011 | Published: 12 May 2011

Polycom, Inc.

Best Practice Tips on Building a Unified Communications Business Case
sponsored by ShoreTel - OLD
WHITE PAPER: Unified communications (UC) is not so much a system as it is a way of thinking about the impact of the next generation of communications capabilities on businesses large and small. Use this guide to find the best UC solution for your organization, exploring the benefits and identifying the preferred modes and means of communication.
Posted: 16 May 2011 | Published: 16 May 2011

ShoreTel - OLD

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.
Posted: 16 May 2011 | Published: 13 May 2011

ShoreTel - OLD