The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivty
Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.
It is a critical platform that supports numerous business processes, collaboration, and communication. The best UCaaS solutions include these five important attributes, and those without them will likely disappoint. So what are they?