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TIA Reports
 
Guide to overcoming challenges facing the telecom sector
sponsored by ComputerWeekly.com
EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

TOPICS: 
ComputerWeekly.com

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sponsored by ServiceNow
WHITE PAPER: To realize a greater return from the change portfolio, read this white paper, which discusses how adopting a Change and Governance Framework will renew IT's ability to become a true engine for driving business growth.
Posted: 25 Jan 2018 | Published: 01 Jan 2018

TOPICS: 
ServiceNow

Transformers: How machines are changing every sector of the economy
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The UK wholesale and retail sector has the greatest number of jobs with a high chance of automation in the next 10 to 20 years, according to this research by Deloitte.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

TOPICS: 
ComputerWeekly.com

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

TOPICS: 
SearchCRM

Creating a Better Experience with Analytics
sponsored by Vitria Technology, Inc.
WEBCAST: Download this brief video with Mark Wyman from Windstream and Chris Menier from Vitria to learn how leading analytics platform Vitria is helping companies—like NSP Windstream—offer a better customer experience by providing accurate data that can be used to support customers, install and troubleshoot services, and do menial day-to-day tasks.
Posted: 02 Nov 2018 | Premiered: Nov 2, 2018

TOPICS: 
Vitria Technology, Inc.

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

TOPICS: 
Skillsoft

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons
sponsored by SearchWinIT
EZINE: In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

TOPICS: 
SearchWinIT

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

TOPICS: 
IBM

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

TOPICS: 
Hewlett Packard Enterprise

Computer Weekly – 9 July 2013: The most influential women in UK IT
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we unveil our list of the 25 most influential women in UK IT, and talk to the winner - Tech City CEO Joanna Shields. We hear from oil giant BP about how it moved to a hybrid cloud environment. And we examine the changing nature of the outsourcing market and what it means for IT managers.
Posted: 08 Jul 2013 | Published: 09 Jul 2013

TOPICS: 
ComputerWeekly.com
 
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