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Telecommunications Industry Association
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ALSO CALLED:
TIA
DEFINITION: A non-profit trade association serving the communications and information technology industry, with proven strengths in market development, trade shows, domestic and international advocacy, standards development and enabling e-business.
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Telecommunications Industry Association Reports
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3 Matches
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Re-energizing the customer conversation
sponsored by Genesys
EBOOK:
Genesys recently held their 2020 Utility Week Customer Summit, which gave telco executives an opportunity to share their insights on surviving in today’s competitive environment. Explore some of the key takeaways in this eBook.
Posted: 15 Sep 2020 | Published: 15 Sep 2020
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The great customer experience opportunity
sponsored by Genesys
EBOOK:
As the telco industry races towards yet another new network shift, customer experience is in the spotlight. Download this report to explore insights from the industry leaders placing CX at the top of their to-do lists, as well as tips to help you design your own strategy.
Posted: 15 Sep 2020 | Published: 15 Sep 2020
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Guide to overcoming challenges facing the telecom sector
sponsored by ComputerWeekly.com
EGUIDE:
The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 11 Aug 2017 | Published: 11 Aug 2017
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