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Mobile Customer Relationship Management

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Mobile Customer Relationship Management Reports
 
10 Trends Impacting Your Contact Center & How to Profit From Them
sponsored by Mitel Networks Limited
WHITE PAPER: Engaged consumers buy 90% more, spend 60% more, and are 5x more likely to pledge loyalty. Creating an optimal experience will affect how your customers view your business. If you're successful, you'll earn their loyalty. If you're not, they're gone. Inside, discover 10 contact center trends to turn into loyalty-building, profitable opportunities.
Posted: 09 Mar 2017 | Published: 09 Mar 2017

Mitel Networks Limited

How Utilities Have Used Machine Learning and The Internet of Things
sponsored by SAS
WHITE PAPER: In this resource, read about how 200 North American utility providers have leveraged IoT and machine learning, and use their successes and failures to help you get the most out of this new technology.
Posted: 11 Nov 2016 | Published: 30 Apr 2016

SAS

Omnichannel Authentication
sponsored by iovation, Inc.
RESOURCE: While the current banking experience is a multichannel approach, which provides fast access, it does not provide a secure, effortless user experience. This resource provides insight into omnichannel authentication within mobile banking to help provide customers a seamless, effortless, high-quality experience, while maintaining security.
Posted: 12 Dec 2017 | Published: 12 Dec 2017

iovation, Inc.

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: Discover how to expand your business reach by partnering with an internationally recognized company. See how much your business stands to benefit from leveraging this company's brand and global marketplace solution.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015

Citrix

How to Build an Engaging Mobile App in 45 Days
sponsored by Magnet
WEBCAST: This webcast reveals 7 steps to building a highly interactive enterprise mobile app in 45 days. Learn how to not only build apps quickly, but to create one that encourages and enables user engagement.
Posted: 04 Feb 2016 | Premiered: Feb 4, 2016

Magnet

Develop a Multichannel Strategy that Supports Customer Experience Management
sponsored by BoldChat - LogMeIn
EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
Posted: 22 Dec 2016 | Published: 20 Dec 2016

BoldChat - LogMeIn

Transform into a Mobile Enterprise with Cloud Computing
sponsored by IBM
WHITE PAPER: This white paper explores how and why the mobile enterprise works. Discover how to make your enterprise a mobile one with cloud technologies.
Posted: 05 Nov 2015 | Published: 30 Sep 2015

IBM

Empower Data Protection with File Encryption and Bring Your Own Collaboration
sponsored by FinalCode
EGUIDE: This e-guide examines a security software that will ensure the highest level of enterprise file protection by encrypting documents individually. Learn why breach training can minimize damage when hackers attack, and access exclusive tips for creating a data classification policy.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

FinalCode

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

Building Mobile-First, Contextually-Aware Websites and Apps
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explores how to build mobile-first, contextually-aware websites and apps that can enhance user experience and engage customers. Learn 4 steps for adopting a mobile first-perspective, and then discover how to implement and prepare for responsive web design.
Posted: 22 Feb 2016 | Published: 16 Feb 2016

Oracle Corporation
 

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