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Infographic: 2019 Europe IT Priorities - Business Applications
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we take a look at what the most popular business applications being deployed, the most popular deployment models and the most popular applications being deployed in SaaS mode. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

ComputerWeekly.com

State of Marketing: Insights and Trends from over 4,100 Marketing Leaders Worldwide
sponsored by Salesforce
RESEARCH CONTENT: The world of marketing is undergoing a revolution. In this report, discover what over 4,100 marketing leaders have to say about this marketing transformation, and uncover how marketers are evolving their traditional tactics to keep up with changing customer demands.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Salesforce

Watch, Listen, Learn: Winning in the Age of the Informed Buyer
sponsored by TechTarget
RESEARCH CONTENT: In this infographic, explore how new 3rd party sources of behavioral insight are putting marketing teams in a better position to help grow sales productivity.
Posted: 13 Jun 2019 | Published: 13 Jun 2019

TechTarget

Why B2B Marketers Can't Afford to Ignore Digital Advertising
sponsored by TechTarget
EBOOK: In this 3-part e-book, uncover insights and research into the effects of data-driven digital advertising, and find out why it's a critical component of any B2B marketing plan for companies looking to maximize funnel conversion rates.
Posted: 09 Apr 2019 | Published: 31 Dec 2018

TechTarget

Digitally Transform Customer Service Management
sponsored by ServiceNow
EBOOK: Choosing the right customer service platform can be complex, which is why ServiceNow looped together 5 best practices to help you make the right decision. Download this e-book to uncover expert tips and discover why self-service, automation, and multi-channel support are essential for your next customer service platform.
Posted: 14 Mar 2019 | Published: 31 Dec 2018

ServiceNow

How To: Address Churn with Predictive Analytics
sponsored by Dataiku
WHITE PAPER: Churn is when a company loses a customer - and mostly every business will have to deal with this sooner than later, because it has the power to plateau growth. Read this white paper to learn how to use predictive analytics to predict and prevent customer loss.
Posted: 25 Mar 2019 | Published: 31 Dec 2018

Dataiku

4 Ways to Win Over Any Customer
sponsored by NICE Systems, Ltd
WHITE PAPER: In this white paper, discover 4 primary personality styles customer service agents can expect to interact with on a daily basis. Learn how meet each of their personality needs, and explore how predicative behavioral routing can help your customer service team deliver better, faster customer experiences.
Posted: 13 May 2019 | Published: 13 May 2019

NICE Systems, Ltd

Six Best Practices to Ignite the Customer Experience with IoT
sponsored by SAS
EBOOK: Wouldn't you love to know what your customers wanted before they reached your business? With the Internet of Things (IoT), businesses no longer need to wonder—they have the ability to know. Get started building your IoT strategy for improved CX with advice from this e-book, and discover the 6 best practices you'll need along the way.
Posted: 05 Mar 2019 | Published: 05 Mar 2019

SAS

The Foundation for Improving CX: Look to the Cloud
sponsored by West IP Communications
WHITE PAPER: Customer demands seem to change with the seasons, so it's no surprise that 74% of those surveyed by IDG found it difficult to keep up. In this white paper, explore how organizations can keep up with shifting customer expectations, and improve their CX by moving to the cloud.
Posted: 26 Feb 2019 | Published: 26 Feb 2019

West IP Communications

Virgin Trains Streamlines Processes with ServiceNow to Transform the Rider Experience
sponsored by ServiceNow
CASE STUDY: Virgin Trains was looking to transform their rail experience by delivering a consistently positive customer experience. In this case study, discover how Virgin Trains successfully transformed their customer experience with ServiceNow, and decide if a customer service platform from ServiceNow is right for you.
Posted: 11 Mar 2019 | Published: 11 Mar 2019

ServiceNow
 

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