Etiqa Grows and Retains Customer Relationships Using a 360-Degree View of Customer Activities
sponsored by Informatica
CASE STUDY:
Read this case study to discover how an insurance company broke down organizational silos with a single MDM solution that was able to pool customer information across all departments and policy classes.
Posted: 13 Aug 2019 | Published: 13 Aug 2019
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Modern Data Analytics and the Customer: Leveraging Data to Drive Customer Experience Innovations
sponsored by Avtex
WHITE PAPER:
In the digital economy, data is invaluable to organizations. Data is used to develop new product or service offerings, make investments, plan go-to-market strategies, and more. Read this white paper to learn how to leverage customer experience KPIs to understand the needs of their customers.
Posted: 16 Oct 2018 | Published: 31 Dec 2017
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How Cloud is Influencing Data Warehousing
sponsored by CMOLDS
WHITE PAPER:
View this white paper to learn how cloud is influencing the modern day data warehouse. Discover the key functionalities of data warehousing, and learn how a cloud data warehouse can help give your organization a competitive edge.
Posted: 21 Aug 2019 | Published: 21 Aug 2019
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Slow Data Kills Business: Improve CX with the Right Data Management System
sponsored by InterSystems
EBOOK:
In this e-book, discover how data can help enhance your customer experience and drive business value. Explore the power of modern data management platforms, and learn how to deliver successful customer experiences with data-driven insights.
Posted: 15 May 2019 | Published: 15 May 2019
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A Guide to Salesforce Integration: 8 High-Impact Integrations
sponsored by TIBCO
WHITE PAPER:
Reaching your goals in the digital age requires a solid customer data integration strategy. In this white paper, uncover 8 high-impact integration strategies involving Salesforce CRM—and learn how to achieve digital success with customer data integration.
Posted: 23 Jan 2019 | Published: 31 Oct 2018
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Overcome the Greatest MSP Challenge: Customer Acquisition
sponsored by Unitrends
EBOOK:
This e-book is designed to help you overcome the customer acquisition hurdle. Download it for guidance on not only finding new customers, but ensuring their data—as well as that of your existing customers—is secure and protected.
Posted: 01 May 2019 | Published: 14 Mar 2019
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Social Media Monitoring Long on Promise, Short on Results
sponsored by SearchContentManagement
EBOOK:
Every company knows that social media holds great insight into customer desires, but many are failing. This handbook on social media monitoring identifies some of the difficulties and provides suggestions on converting raw data into actionable information to successfully engage audiences, identify prospects and enhance brand awareness.
Posted: 03 Aug 2016 | Published: 04 Aug 2016
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Analysts Tackle Digital Transformation, CX Struggles
sponsored by Dell EMC and Intel®
EGUIDE:
Learn about key issues impeding multinational organizations' efforts to achieve successful digital transformation strategies. Discover what The Economist Intelligence Unit (EIU) and analysts at Forrester have to say about overcoming barriers.
Posted: 09 Mar 2017 | Published: 06 Mar 2017
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Creative Strategies Yield Greater Customer Insight
sponsored by SearchCRM
EBOOK:
To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.
Posted: 24 Jun 2016 | Published: 24 Jun 2016
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CRM Survival Guide
sponsored by bpm'online
EGUIDE:
As with anything, it is important to start off your CRM initiative on the right foot. The only way to do that is by understanding everything this technology has to offer. From common features to the latest trends, this comprehensive guide breaks down everything you need in order to get started with CRM.
Posted: 31 Aug 2016 | Published: 29 Aug 2016
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