Business Process Management White Papers

WHITE PAPER: In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.

Posted: 01 Oct 2010 | Published: 01 Dec 2008

WHITE PAPER: This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach.

Posted: 28 Sep 2010 | Published: 28 Sep 2010

WHITE PAPER: Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.

Posted: 28 Sep 2010 | Published: 28 Sep 2010

WHITE PAPER: This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months.

Posted: 28 Sep 2010 | Published: 28 Sep 2010

WHITE PAPER: This paper describes how the SAP® Safeguarding for Operations portfolio of services offers the expertise and tools needed to stabilize, optimize, and efficiently maintain today’s complex landscapes, while simultaneously reducing operational costs.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: This white paper explores the key strategic issues and best practices involved in transforming your business to enable growth. Discover the steps you must take to innovate, translate business strategy into IT strategy, develop a roadmap for strategic business transformation, and obtain maximum benefit from your SAP investment.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: This paper describes how the SAP Safeguarding for Upgrade portfolio of services helps you identify and address potential challenges associated with an upgrade of your SAP solution early – and ensure its success. Read on to learn more about how to upgrade successfully with SAP Safeguard.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.

Posted: 08 Sep 2010 | Published: 07 Sep 2010

WHITE PAPER: This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software.

Posted: 03 Sep 2010 | Published: 03 Sep 2010

WHITE PAPER: Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.

Posted: 02 Sep 2010 | Published: 02 Sep 2010

WHITE PAPER: This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals.

Posted: 30 Aug 2010 | Published: 30 Aug 2010

WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.

Posted: 20 Aug 2010 | Published: 20 Aug 2010

WHITE PAPER: This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center.

Posted: 10 Aug 2010 | Published: 10 Aug 2010

WHITE PAPER: UC can increase revenue and enhance customer relationships all while reducing costs, but developing a UC strategy can seem like a daunting task. In light of this, this paper outlines 7 things organizations should consider as they begin to develop a UC strategy. Read on to learn some helpful hints and strategies to ensure a successful UC deployment.

Posted: 10 Aug 2010 | Published: 10 Aug 2010

WHITE PAPER: This paper describes benefits of integrating industry data, how partner and supplier integration through industry connectivity can help maximize the value and effectiveness of a service-oriented architecture (SOA) or business process management (BPM) initiative, and the IBM® WebSphere® portfolio of products available to achieve such integration.

Posted: 03 Aug 2010 | Published: 30 Oct 2009

WHITE PAPER: This white paper describes the principles for the convergence of BPM and SOA from a business perspective. The primary audiences are leaders and architects that need to understand how to effectively combine BPM and SOA as a key differentiator for successful enterprises in their drive toward business agility.

Posted: 03 Aug 2010 | Published: 30 Oct 2009

WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.

Posted: 03 Aug 2010 | Published: 02 Nov 2010

WHITE PAPER: Read this paper to learn how to accelerate process change and lower IT costs and to learn how IBM can work with you in a Business Value Assessment (BVA) to quantify the benefits for your projects.

Posted: 02 Aug 2010 | Published: 11 Aug 2009

WHITE PAPER: Now more than ever, organizations need to transform their critical business processes and leverage multiple sources of information to adopt a better way of working. To make this transformation a reality, leading organizations have turned to case management solutions.

Posted: 08 Jul 2010 | Published: 08 Jul 2010

WHITE PAPER: Banks can address operational challenges and differentiate themselves through business model innovation and business process optimization. Read this paper to learn more.

Posted: 02 Jul 2010 | Published: 15 Jan 2010

WHITE PAPER: With IBM products, services and programs, businesses can develop business process management solutions to support their business priorities and objectives, both now and in the years ahead. Read this paper to learn how.

Posted: 02 Jul 2010 | Published: 15 Jan 2010

WHITE PAPER: Software allows you to thrive in the midst of change. Managing your software assets requires a partner who delivers more—and that’s HP Software Licensing & Management Solutions (SLMS). Download this brochure and learn more.

Posted: 02 Jul 2010 | Published: 02 Jul 2010

WHITE PAPER: Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services.

Posted: 23 Jun 2010 | Published: 23 Jun 2010

WHITE PAPER: Today, organizations that aren’t able to respond to IT disruptions or rapid market changes can find themselves left behind. Read this paper and learn how  to effectively manage people, process, and technology within a business resilience strategy.

Posted: 17 Jun 2010 | Published: 17 Jun 2010