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Time to get moving on your negotiation strategy!
sponsored by Livingstone Tech
WEBCAST: Did you give yourself enough lead time to plan your IBM road map and decide on your ELA strategy? Livingstone Tech recently sat down with 2 IBM experts to discuss some of the key considerations and best practices to help ensure your negotiation strategy is successful. Watch the 30-minute webinar to learn more.
Posted: 05 Aug 2020 | Premiered: Aug 5, 2020

Livingstone Tech

Operations Transition in 4 Months Leads to Significant Savings
sponsored by Ensono Limited
VIDEO: As the U.S. leader in mutual life insurance, Guardian relies heavily on its legacy mainframe infrastructure to support a workforce of nearly 8,000. Tune in to learn what criteria helped Guardian determine a new managed infrastructure choice – and the economic benefits they earned as a result.
Posted: 19 Aug 2019 | Premiered: 19 Aug 2019

Ensono Limited

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

N-able Help Desk Manager: Free 30-Day Trial
sponsored by Solarwinds N-able
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

Solarwinds N-able

Remote Working Made Simple - CloudCall
sponsored by CloudCall Ltd
VIDEO: Many teams are now working from home and this is set to continue for a while. Explore some of the common remote issues in the recruitment industry and how CloudCall can help overcome them in this brief video.
Posted: 11 Nov 2020 | Premiered: 11 Nov 2020

CloudCall Ltd

Genesys Video
sponsored by Genesys
VIDEO: Check out this on-demand live session to learn about Genesys Predictive Engagement, a solution designed to help you anticipate individual customer needs and personalize their experience across all channels.
Posted: 26 Feb 2021 | Premiered: 26 Feb 2021

Genesys

The Real-World Guide to Managing Remote Teams with CXone
sponsored by NICE inContact
WEBCAST: In this interactive workshop, learn how you can better manage your remote contact center agents with NICE inContact’s CXone. You’ll also be provided with a workbook you can use as a real-life reference once you’re back in the office. Watch now to get started.
Posted: 15 Jan 2021 | Premiered: Jan 15, 2021

NICE inContact

NWN Contact Center Offering
sponsored by NWN Corporation
VIDEO: Access this video to learn how your organization can leverage NWN’s Contact Center Solution to make intelligent and transformative decisions for your company.
Posted: 18 Nov 2020 | Premiered: 18 Nov 2020

NWN Corporation

EMP Webinar - Devices
sponsored by NWN Corporation
WEBCAST: NWN recently enhanced their NWN Experience Management Platform (EMP) for their 1,300+ customers, to help them achieve real-time visibility and control, and self-service capabilities. Learn about their EMP platform in this webinar, which also includes a quick demo of the solution.
Posted: 18 Nov 2020 | Premiered: Nov 18, 2020

NWN Corporation

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys
 

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