N-able Help Desk Manager: Free 30-Day Trial
This link provides a free 30 day trial of N-able’s advanced help desk management solution, which features the following capabilities:
- Dashboards and reporting: Easily monitor help desk performance with a graphical dashboard, which keeps you informed so you can tweak operations to close tickets faster and reduce wait times
- Ticket assignment and escalation: Configure how tickets should be assigned and when they should be escalated
- Notification of ticket progress: Automatically notify customers at different stages of a ticket
- Portal and knowledge base: Save time, money, and overhead by enabling end users to resolve known IT problems
- And more
Don’t miss this opportunity to test these features and learn how this help desk software can handle tickets so you can focus on helping customers.