Visa Desjardins Provides a Differentiated Customer Experience

As competition grows, customer service is becoming increasingly important as a business differentiator – so inefficiencies in your call center can mean that your entire organization suffers.

Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – improved inbound and outbound call handling and optimized customer service delivery by investing in a new blended environment. Tune in to learn more now.

Vendor:: Genesys
Premiered:: Feb 27, 2013
Format:: Multimedia
Type:: Webcast

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