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SLA

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ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLA White Papers (View All Report Types)
1 - 25 of 116 Matches Previous Page  |  Next Page
Driving Workload Automation Across the Enterprise
sponsored by IBM
WHITE PAPER: Uncover details of a workload automation solution that can help you simplify workload management across your heterogeneous environments.
Posted: 03 May 2013 | Published: 31 Oct 2011

IBM

What Capabilities In APM Really Matter to You?
sponsored by Ipswitch WhatsUp Gold
WHITE PAPER: Get help determining what you need from an application performance monitoring (APM) solution to find the product that will truly fulfill your business needs.
Posted: 01 May 2013 | Published: 01 May 2013

Ipswitch WhatsUp Gold

Troubleshooting Virtual Desktop Infrastructure Deployments with Cascade
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Read this brief to learn how the Riverbed® Cascade® application-aware network performance management (NPM) solution unlocks VDI visibility.
Posted: 22 Apr 2013 | Published: 31 Dec 2012

Riverbed Technology, Inc.

NPM Delivers Improved Network Visibility to IT Operations
sponsored by Riverbed Technology, Inc.
WHITE PAPER: NPM tools provide performance and availability monitoring solutions for the applications traversing the data communication network. Register here to learn more about Gartner's key recommendations for improving network visibility into IT operations.
Posted: 18 Apr 2013 | Published: 24 Oct 2012

Riverbed Technology, Inc.

Application Virtualization Goes Mission-Critical
sponsored by Symantec Corporation
WHITE PAPER: This white paper features a report on the dangers and successes of Tier 1 application virtualization, based on a research study of a number of enterprises who have taken on this initiative. The paper discusses how to deal with the remaining key risks: performance degradation and gaps in business continuity.
Posted: 13 Mar 2013 | Published: 13 Mar 2013

Symantec Corporation

Affinity Networking Solves Real-World Problems
sponsored by Plexxi
WHITE PAPER: Discover how affinity-driven networking can help you shift from being optimized around connectivity to being optimized around delivering end-user experience by marrying the principals of software-defined networks (SDNs) with the specific needs of applications that must be fulfilled.
Posted: 11 Mar 2013 | Published: 11 Mar 2013

Plexxi

SMBs and Cloud Security: The Answers to Your Questions
sponsored by Symantec Corporation
WHITE PAPER: This FAQ answers five of the top questions SMBs have about cloud-based security solutions. View now to uncover the answers and learn if such a solution is right for your SMB!
Posted: 22 Feb 2013 | Published: 31 Dec 2012

Symantec Corporation

Enterprise Cloud Governance Requirements and Best Practices
sponsored by ServiceMesh
WHITE PAPER: Uncover the top eight enterprise requirements that are critical for large enterprises to implement to govern complex, many-to-many relationships within a cloud environment.
Posted: 20 Feb 2013 | Published: 20 Feb 2013

ServiceMesh

Five Pillars for Controlling Firewall ACLs and Rules
sponsored by Infoblox
WHITE PAPER: Many of today's IT departments struggle to maintain a balance between seamless deployment of services and applications and working within the confines of restrictive budgets and limited resources. Discover how you can use the power of network automation as a key driver to bridge the gap between targeted goals and IT reality.
Posted: 05 Feb 2013 | Published: 31 Jan 2013

Infoblox

Utilizing Next Generation MSP Automation to Gain a Competitive Advantage in the Marketplace
sponsored by N-able Technologies
WHITE PAPER: This independent analysis paper describes how N-able's automation platform can help you scale your operations to meet customer demands in a profitable manner.
Posted: 17 Dec 2012 | Published: 17 Dec 2012

N-able Technologies

Breaking the Cycle of Network Noncompliance
sponsored by IBM
WHITE PAPER: Discover details about a best practice approach that will help you ensure that your regulatory, security, operational, and other compliance requirements are met across your organization.
Posted: 26 Nov 2012 | Published: 31 Oct 2011

IBM

Gartner: Use Heterogeneous Storage Virtualization as a Bridge to Cloud
sponsored by IBM
WHITE PAPER: Data center operators who are interested in private cloud storage technologies struggle with moving existing storage infrastructure into a cloud storage paradigm. Heterogeneous storage virtualization appliances offer a transition path for operators by preserving their investments and adding cloud operating semantics.
Posted: 19 Jul 2012 | Published: 31 Dec 2011

IBM

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones
sponsored by Zenprise
WHITE PAPER: Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation.
Posted: 03 Aug 2012 | Published: 31 Mar 2009

Zenprise

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Key Considerations for MPLS IP-VPN Success
sponsored by XO Communications
WHITE PAPER: Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

How to Choose a Managed Network Services Provider
sponsored by MegaPath Inc.
WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Posted: 23 May 2012 | Published: 22 May 2012

MegaPath Inc.

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Service Virtualization: Reduce the time and cost to develop and test modern, composite applications
sponsored by Hewlett-Packard Company
WHITE PAPER: Read this white paper to learn how developers and testers can leverage service virtualization to reduce software business risk, minimize delays, increase software quality, meet SLAs for performance and quality, maximize team productivity, and support globalization.
Posted: 27 Mar 2012 | Published: 30 Sep 2011

Hewlett-Packard Company

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

Doug Ingraham - Understanding the Advantages of Hybrid Clouds
sponsored by Brocade
WHITE PAPER: In this exclusive Q&A, learn what hybrid cloud entails and the benefits of implementing this approach to cloud computing.
Posted: 29 Feb 2012 | Published: 01 Jan 2011

Brocade

Getting Cloud computing right means choosing the right partner
sponsored by Oncore IT
WHITE PAPER: What is cloud computing, and why should you adopt it? How do you develop the right strategy and choose the right partner? All these questions and more are answered in this white paper. Discover the most important considerations to keep in mind as you evaluate cloud providers, and what questions to ask.
Posted: 28 Feb 2012 | Published: 28 Feb 2012

Oncore IT

Doug Ingraham - Understanding the Advantages of Hybrid Clouds 
sponsored by Brocade
WHITE PAPER: A hybrid cloud enables organizations that have already built a private cloud to use resources from public clouds as a way to expand the capabilities of their own IT infrastructure. This resource presents the top benefits/advantages of a hybrid cloud. Also, obtain answers to crucial cloud deployment questions.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

Brocade

Integrating Macs with Microsoft DFS - Best Practices
sponsored by GroupLogic
WHITE PAPER: This document describes three options for integrating Macs with Microsoft DFS infrastructure.
Posted: 15 Feb 2012 | Published: 15 Feb 2012

GroupLogic

Unified Mobility Services in the New Campus Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: Discover the ins and outs of a unified mobility services architecture that can help you realize all the benefits of a “less-wired” network.
Posted: 15 Feb 2012 | Published: 15 Feb 2012

Juniper Networks, Inc.

OMEGAMON Extended Insight- Analysis: Where is your application spending time?
sponsored by IBM
WHITE PAPER: The limited amount of infomation provided by traditional DB2 for z/OS monitoring makes it difficult and time-consuming to isolate problems within the multiple layers of today's Java, CLI (SAP), and .NET applications. Read this paper to discover a monitoring alternative that provides the detailed information needed for modern applications.
Posted: 14 Feb 2012 | Published: 31 Dec 2011

IBM
1 - 25 of 116 Matches Previous Page    1 2 3 4    Next Page
 
SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
SLA definition sponsored by SearchITChannel.com, powered by WhatIs.com an online computer dictionary
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