SLA Reports

EBOOK: Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea?

Posted: 11 Nov 2011 | Published: 11 Nov 2011

EGUIDE: The benefits of cloud computing such as reduced costs and greater efficiency are widely understood by today’s organisations, but security still remains a top concern. This expert tip provides advice on how to evaluate cloud computing providers and highlights some of the risks that must be considered when evaluating cloud solutions.

Posted: 29 Jun 2011 | Published: 29 Jun 2011

EGUIDE: In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more.

Posted: 11 Jan 2012 | Published: 11 Jan 2012

EGUIDE: Backups aren't always perfect, and it's not always easy to tell when they're not working correctly. Fortunately there's backup reporting software to keep things in check. Check out this expert E-Guide to learn the benefits and different types of backup reporting software available today.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

EGUIDE: Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.

Posted: 29 Nov 2011 | Published: 28 Nov 2011

EGUIDE: This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.

Posted: 28 Nov 2011 | Published: 07 Nov 2011

WHITE PAPER: The jury is in, and cloud computing is here to stay. So the question for organizations both large and small is not: “to cloud or not to cloud,” but rather, when and what kind — public or private?

Posted: 11 Nov 2011 | Published: 11 Nov 2011

EGUIDE: In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,

Posted: 13 Sep 2011 | Published: 13 Sep 2011

EGUIDE: This SearchCloudStorage.com E-Guide profiles startup cloud vendor, Nasuni Corp., and offers insight into what they are doing to ease customer concerns about cloud storage – and guarantee uptime in cloud environments. Read on to find out about more Nasuni’s new product offerings and service-level agreements!

Posted: 02 Sep 2011 | Published: 02 Sep 2011

WHITE PAPER: Many people think the only question is to ask when thinking about backup and recovery is "What is the best way to make backups?" That’s certainly a critical question but business data is the very lifeblood of your business. You can’t afford to look at only half the equation. Recovery is vital as well, especially when choosing a cloud provider.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: Making the right choice is critical to your success delivering cloud backup services to your customers. This resource is here to help you choose a partner that meets the needs of your customers, uses the right technology, has a business model that aligns with yours, and provides value beyond the software. Read on to learn more.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

EGUIDE: The cloud is a buzzword that crops up in almost every channel conversation but with questions still to be answered around the assistance vendors have given to resellers and the direction distributors are taking we provide some insight and analysis of the current views of just what the hosted option means for the channel.

Posted: 12 Aug 2011 | Published: 12 Aug 2011

EGUIDE: Organizations that back data up to tape typically rely on a tape vaulting service to carry backup tapes offsite. That way, if the data center is destroyed by a disaster such as a fire or a tornado, the backups won't be destroyed along with the data center. This tip discusses criteria for choosing an offsite tape storage service.

Posted: 10 Aug 2011 | Published: 10 Aug 2011

EGUIDE: Download this expert E-Guide to learn how to optimize your tape backup and recovery and criteria for choosing an offsite tape storage service.

Posted: 10 Aug 2011 | Published: 10 Aug 2011

WHITE PAPER: Today’s most popular backup storage targets featuring deduplication, however, don’t address the long-term operational issues that are sure to arise as secondary storage environments expand.

Posted: 05 Aug 2011 | Published: 05 Aug 2011

WHITE PAPER: HP Data Protector simplifies application protection through unified recovery and advanced automation and can help you meet any SLA for up to 70% less cost than competitive backup software solutions.

Posted: 22 Jul 2011 | Published: 22 Jul 2011

WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.

Posted: 07 Jul 2011 | Published: 07 Jul 2011

EGUIDE: With Platform as a Service, developers are not particularly concerned with underlying operating systems because they access everything through the browser. The range of today’s PaaS offerings makes it easy to start developing in the cloud.

Posted: 22 Jun 2011 | Published: 01 Feb 2011

PRESENTATION TRANSCRIPT: In this transcript of a podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.

Posted: 31 May 2011 | Published: 31 May 2011

EGUIDE: In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.

Posted: 24 May 2011 | Published: 24 May 2011

PRESENTATION TRANSCRIPT: The implementation of server virtualization has strongly impacted the backup process. Read this transcript of a Q & A with backup expert Mark Bowker to learn more.

Posted: 20 May 2011 | Published: 20 May 2011

WHITE PAPER: This paper defines key aspects of integrated service management and cloud computing and describes their symbiotic relationship.

Posted: 19 May 2011 | Published: 01 Sep 2010

CASE STUDY: Read this case study to learn how VMware vFabric Hyperic helped managed hosting provider Contegix, manage infrastructure from an application point of view, improve the service level of its infrastructure, exceed customer expectations, and more.

Posted: 21 Apr 2011 | Published: 21 Apr 2011

EBOOK: In The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user.

Posted: 13 Apr 2011 | Published: 13 Apr 2011

EGUIDE: In this eGuide, get expert tips for reducing support and maintenance costs, and read about fast payback projects to help you get the most you can out of your ERP applications.

Posted: 08 Apr 2011 | Published: 08 Apr 2011