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SLA

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ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLAReports
51 - 75 of 241 Matches Previous Page  | Next Page
Software-Defined Networking Could Make Network-as-a-Service a Reality
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchNetworking.com explores the topic of Network-as-a-Service and how software-defined networking could help make this new network paradigm for the cloud a reality.
Posted: 05 Nov 2012 | Published: 09 Apr 2012

SearchSecurity.com

CW Buyer's Guide: Outsourcing
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance.
Posted: 17 Jul 2012 | Published: 05 Jul 2011

ComputerWeekly.com

E-Guide: Software-Defined Networking Could Make Network-as-a-Service a Reality
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchNetworking.com explores the reality of Network-as-a-Service and how it may be coming soon to a data center near you.
Posted: 09 Apr 2012 | Published: 09 Apr 2012

SearchSecurity.com

IP telephony trends: Migrating from PSTN to SIP trunking
sponsored by SearchSecurity.com
EGUIDE: Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Hitachi Command Director
sponsored by Hitachi Data Systems
DATA SHEET: This data sheet introduces a software designed to provide comprehensive management reporting of storage environments via consolidated key management statistics and business intelligence views of the storage environment. Read on to explore an approach to managing storage capacity and performance requirements.
Posted: 16 Oct 2012 | Published: 30 Apr 2012

Hitachi Data Systems

Presentation Transcript: College of Virtualization - Lessons in Implementing a Cost-Effective Disaster Recovery Plan
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.
Posted: 11 Oct 2012 | Published: 16 Mar 2011

Dell, Inc.

Presentation Transcript: Next Generation Data Protection with HP StoreOnce and Data Protector 7 Software
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT: Failing to modernize your data protection could be catastrophic in terms of lost time, profit, and reputation. This informative white paper explores today's easiest, most cost-effective solutions to new data protection challenges.
Posted: 12 Sep 2012 | Published: 10 Sep 2012

Hewlett-Packard Company

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones
sponsored by Zenprise
WHITE PAPER: Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation.
Posted: 03 Aug 2012 | Published: 31 Mar 2009

Zenprise

CSC partners with VCE to jump-start cloud business with Vblock™ Infrastructure Systems
sponsored by VCE
CASE STUDY: This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market.
Posted: 30 Jul 2012 | Published: 30 Dec 2011

VCE

Reduce the Cost and Complexity of Multi-sourced IT Environments
sponsored by Hewlett-Packard Company
WEBCAST: Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.
Posted: 27 Jul 2012 | Premiered: May 9, 2012

Hewlett-Packard Company

Eliminate Downtime for your Life-Critical Health Care Systems
sponsored by HP & Intel®
CASE STUDY: “For us, it’s all about availability.  These are life-critical systems that we’re hosting, used 24x7.  The HP Mission Critical Partnership helps us meet the challenge.”  Bill Graff, vice president, Cerner Technology Infrastructure, Cerner Corporation.  In this case study, learn how the HP partnership helped Cerner meet service level commitments.
Posted: 19 Jun 2012 | Published: 19 Sep 2011

HP & Intel®

Cloud SLAs: Defining the Right Requirements Up Front
sponsored by Hewlett-Packard Company
EGUIDE: This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment.
Posted: 13 Jun 2012 | Published: 13 Jun 2012

Hewlett-Packard Company

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Key Considerations for MPLS IP-VPN Success
sponsored by XO Communications
WHITE PAPER: Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

How to Choose a Managed Network Services Provider
sponsored by MegaPath Inc.
WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Posted: 23 May 2012 | Published: 22 May 2012

MegaPath Inc.

What if There Were a Better Class of Cloud?
sponsored by Alcatel-Lucent Enterprise
PRESENTATION TRANSCRIPT: The Carrier Cloud is a superior class of public cloud services, which serves customers better and enables MSPs to further leverage the cloud for their own business benefits.
Posted: 15 May 2012 | Published: 15 May 2012

Alcatel-Lucent Enterprise

Private Cloud E-Zine Vol. 2 No.2 Cloud Capacity Planning for the Future and Navigating Cloud SLAs
sponsored by SearchCloudComputing.com
EZINE: Explore the latest cloud computing trends and gain exclusive tips for how you can successfully define SLAs, plan for capacity, and more in this expert e-zine.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

SearchCloudComputing.com

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Service Virtualization: Reduce the time and cost to develop and test modern, composite applications
sponsored by Hewlett-Packard Company
WHITE PAPER: Read this white paper to learn how developers and testers can leverage service virtualization to reduce software business risk, minimize delays, increase software quality, meet SLAs for performance and quality, maximize team productivity, and support globalization.
Posted: 27 Mar 2012 | Published: 30 Sep 2011

Hewlett-Packard Company

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

Doug Ingraham - Understanding the Advantages of Hybrid Clouds
sponsored by Brocade
WHITE PAPER: In this exclusive Q&A, learn what hybrid cloud entails and the benefits of implementing this approach to cloud computing.
Posted: 29 Feb 2012 | Published: 01 Jan 2011

Brocade

Getting Cloud computing right means choosing the right partner
sponsored by Oncore IT
WHITE PAPER: What is cloud computing, and why should you adopt it? How do you develop the right strategy and choose the right partner? All these questions and more are answered in this white paper. Discover the most important considerations to keep in mind as you evaluate cloud providers, and what questions to ask.
Posted: 28 Feb 2012 | Published: 28 Feb 2012

Oncore IT

Doug Ingraham - Understanding the Advantages of Hybrid Clouds
sponsored by Brocade
WHITE PAPER: A hybrid cloud enables organizations that have already built a private cloud to use resources from public clouds as a way to expand the capabilities of their own IT infrastructure. This resource presents the top benefits/advantages of a hybrid cloud. Also, obtain answers to crucial cloud deployment questions.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

Brocade

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul
sponsored by InfoVista Corporation
WEBCAST: Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul.
Posted: 18 Feb 2012 | Premiered: Feb 17, 2012

InfoVista Corporation

Integrating Macs with Microsoft DFS - Best Practices
sponsored by GroupLogic
WHITE PAPER: This document describes three options for integrating Macs with Microsoft DFS infrastructure.
Posted: 15 Feb 2012 | Published: 15 Feb 2012

GroupLogic
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SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
SLA definition sponsored by SearchITChannel.com, powered by WhatIs.com an online computer dictionary
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