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SLA

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ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLA Reports
26 - 50 of 226 Matches Previous Page  |  Next Page
Don't Get Stuck on your Virtualization Journey: Where to Focus Next
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper offers up best practices for navigating the three phase journey to IT-as-a-Service to ensure that you get the most out of your virtualized environment.
Posted: 25 Jul 2013 | Published: 25 Jul 2013

VMware, Inc.

Gartner: Best practices for I&O for cloud-readiness
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.
Posted: 14 Jan 2013 | Published: 14 Jan 2013

ComputerWeekly.com

Software-Defined Networking Could Make Network-as-a-Service a Reality
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchNetworking.com explores the topic of Network-as-a-Service and how software-defined networking could help make this new network paradigm for the cloud a reality.
Posted: 05 Nov 2012 | Published: 09 Apr 2012

SearchSecurity.com

CW Buyer's Guide: Outsourcing
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance.
Posted: 17 Jul 2012 | Published: 05 Jul 2011

ComputerWeekly.com

Citrix Ready with Caringo: Foundation to a Successful Cloud Storage Service
sponsored by Citrix Ready and Caringo
WEBCAST: In this webinar you will learn how to select object storage software that delivers value through enterprise feature sets, reduce infrastructure management and eliminate service downtime, deploy and administer a cloud storage service, facilitate the broadest range of access to your cloud storage service and much more.
Posted: 30 Aug 2013 | Premiered: Sep 12, 2013


The Zen of Guaranteed Application Performance
sponsored by IPANEMA TECHNOLOGIES
WHITE PAPER: Application performance is business performance – yet eliminating frustration and providing app happiness can be a harrowing task. This resource outlines how to gain the control, visibility, and automated intelligence you need for your apps – and business – to be successful.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

IPANEMA TECHNOLOGIES

Cisco® ONE: The Value of Advanced Flow Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
Posted: 28 Jun 2013 | Published: 31 May 2013

Cisco Systems, Inc.

Cisco® ONE: Traffic Visualization and Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
Posted: 26 Jun 2013 | Published: 30 Apr 2013

Cisco Systems, Inc.

Expert Advice: 10 Questions You Need to Ask Vendors Before Making an App Delivery Solution Purchase
sponsored by F5 Networks
VIRTUAL ENVIRONMENT: This final section of SearchEnterpriseWAN.com's three-part guide on application delivery optimization explores the guiding principles behind undertaking an ADO deployment and provides a checklist of steps and considerations you should address prior to selecting an ADO solution.
Posted: 20 May 2013 | Premiered: 20 May 2013

F5 Networks

Expert Advice: The Top Considerations When Making a Vendor Shortlist
sponsored by F5 Networks
VIRTUAL ENVIRONMENT: Part two of SearchEnterpriseWAN.com's three-part guide on application delivery optimization outlines a number of questions you should ask potential vendors to ensure you're deploying the best solution possible for your enterprise.
Posted: 20 May 2013 | Premiered: 20 May 2013

F5 Networks

Troubleshooting Virtual Desktop Infrastructure Deployments with Cascade
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Read this brief to learn how the Riverbed® Cascade® application-aware network performance management (NPM) solution unlocks VDI visibility.
Posted: 22 Apr 2013 | Published: 31 Dec 2012

Riverbed Technology, Inc.

Application Delivery and Optimization Solutions Spotlight- Checklist #3
sponsored by SearchNetworking.com
EBOOK: The third section of SearchEnterpriseWAN.com's three-part guide on application delivery optimization (ADO) solutions explores the product benefits and tradeoffs and aims to help you seal the deal on a purchasing decision.
Posted: 11 Feb 2013 | Published: 11 Feb 2013

SearchNetworking.com

Tape's New Niche: Long-Term Data Retention
sponsored by Iron Mountain
EGUIDE: This E-Guide includes expert insight from Rich Castagna and Jon Toigo regarding tape's still-relevant role in the data center and how tape can be key for disaster recovery.
Posted: 11 Feb 2013 | Published: 13 Mar 2013

Iron Mountain

How MSPs Can Drive Success in the Current Market
sponsored by Kaseya
EGUIDE: This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency.
Posted: 06 Dec 2012 | Published: 06 Dec 2012

Kaseya

Cloud-Based Email Archiving Pros and Cons
sponsored by Symantec Corporation
EGUIDE: Explore the benefits and downfalls of cloud-based email archiving in this expert E-Guide brought to you by SearchStorage.com. Find key criteria you shouldn't overlook when considering archiving in the cloud and learn why it's essential to know the ins and outs of whatever service in which you intend to invest.
Posted: 03 Dec 2012 | Published: 03 Dec 2012

Symantec Corporation

Hitachi Command Director
sponsored by Hitachi Data Systems
DATA SHEET: This data sheet introduces a software designed to provide comprehensive management reporting of storage environments via consolidated key management statistics and business intelligence views of the storage environment. Read on to explore an approach to managing storage capacity and performance requirements.
Posted: 16 Oct 2012 | Published: 30 Apr 2012

Hitachi Data Systems

Presentation Transcript: College of Virtualization - Lessons in Implementing a Cost-Effective Disaster Recovery Plan
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.
Posted: 11 Oct 2012 | Published: 16 Mar 2011

Dell, Inc.

Presentation Transcript: Next Generation Data Protection with HP StoreOnce and Data Protector 7 Software
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT: Failing to modernize your data protection could be catastrophic in terms of lost time, profit, and reputation. This informative white paper explores today's easiest, most cost-effective solutions to new data protection challenges.
Posted: 12 Sep 2012 | Published: 10 Sep 2012

Hewlett-Packard Company

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones
sponsored by Zenprise
WHITE PAPER: Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation.
Posted: 03 Aug 2012 | Published: 31 Mar 2009

Zenprise

CSC partners with VCE to jump-start cloud business with Vblock™ Infrastructure Systems
sponsored by VCE
CASE STUDY: This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market.
Posted: 30 Jul 2012 | Published: 30 Dec 2011

VCE

Reduce the Cost and Complexity of Multi-sourced IT Environments
sponsored by Hewlett-Packard Company
WEBCAST: Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.
Posted: 27 Jul 2012 | Premiered: May 9, 2012

Hewlett-Packard Company

Eliminate Downtime for your Life-Critical Health Care Systems
sponsored by HP & Intel®
CASE STUDY: “For us, it’s all about availability.  These are life-critical systems that we’re hosting, used 24x7.  The HP Mission Critical Partnership helps us meet the challenge.”  Bill Graff, vice president, Cerner Technology Infrastructure, Cerner Corporation.  In this case study, learn how the HP partnership helped Cerner meet service level commitments.
Posted: 19 Jun 2012 | Published: 19 Sep 2011

HP & Intel®

Cloud SLAs: Defining the Right Requirements Up Front
sponsored by Hewlett-Packard Company
EGUIDE: This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment.
Posted: 13 Jun 2012 | Published: 13 Jun 2012

Hewlett-Packard Company

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Key Considerations for MPLS IP-VPN Success
sponsored by XO Communications
WHITE PAPER: Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications
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SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
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