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FOCUS Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

The Ripple Effect of Downtime: You Can't Afford to Halt IT Services
sponsored by IBM
WHITE PAPER: How much have unplanned hardware or software failures cost you—in dollars, time, customers, and productivity? In this infographic, you will discover how to avoid downtime and its devastating consequences with one IT service management (ITSM) solution.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

Transforming Data Center Security for Business Mobility with Smart Networking
sponsored by VMware
WHITE PAPER: In this white paper, you will learn about an IT solution that solves this challenge of securing proprietary applications and data in the cloud data center. Learn what these cloud security approaches can offer over traditional security methods.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

VMware

Inside Look: Technical Support Services
sponsored by IBM
WHITE PAPER: This white paper discusses how you can leverage a technical support provider in order to reduce IT complexity, troubleshoot and repair problems faster, and mitigate downtime. Read on to uncover the benefits and ROI NetApp achieved by switching to this support strategy.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

IBM

Federal Agencies Meet the Challenges of Virtualization with Hyper-Convergence
sponsored by EMC Converged Platforms.
PRODUCT OVERVIEW: In this white paper, learn how to virtualize your federal organization's IT with a hyper-converged infrastructure (HCI) appliance that also reduces operational burden with automated deployment. Read on to overcome common IT infrastructure woes with HCI.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

EMC Converged Platforms.

How Cloud Computing Transforms New Business Models
sponsored by OpenText
WHITE PAPER: Cloud services now include management of deployment, apps, platforms, and IT infrastructure. In this white paper, you will learn the 6 most important considerations to keep in mind for a successful cloud partnership with your provider.
Posted: 29 Oct 2015 | Published: 31 Dec 2014

OpenText

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft
 
 
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