sponsored by Micro Focus, Ltd
Posted:  27 Oct 2009
Published:  27 Oct 2009
Format:  PDF
Length:  4  Page(s)
Type:  Case Study
Language:  English
ABSTRACT:
The Challenge
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. HCL had no control over rising costs of the outsourced mainframe or the service levels for their customers, and they needed to mitigate this risk.

The Solution
Micro Focus® Studio™
Micro Focus® Server™

Benefits

  • Reduction in infrastructure running costs of 75%
  • End-to-end service scope brought under HCL Insurance BPO Services control
  • Batch processing 4 times faster
  • Reduced down time
  • Risk minimized by retaining and reusing the CAPSIL in its entirety
  • Simplified systems management
  • No cost to change to operations





BROWSE RELATED RESOURCES
Business Process Outsourcing | Business Processes | COBOL | Data Migration | Insurance Industry | IT Managers | Mainframe Server Hardware

View All Resources sponsored by Micro Focus, Ltd

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