Digital Consumer Market

IT BRIEFING: This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.

Posted: 31 Jan 2012 | Published: 31 Jan 2012

WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

ANALYST BRIEF: The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

ESSENTIAL GUIDE: The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

PRESENTATION TRANSCRIPT: This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: In this article, we describe how some key Digital Britain proposals have been implemented in the Digital Economy Act 2010.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: This white paper from Semphonic president, Gary Angel, explains the challenges of warehousing Web analytics data and its limitations for marketing purposes, especially if real-time personalization is the aim. He then looks at Celebrus Technologies—a system which assists with building a digital measurement infrastructure.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

WHITE PAPER: This paper examines how media organizations are deploying DataDirect Networks (DDN) solutions to solve operational challenges and capitalize on new streams of revenue.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

WHITE PAPER: Read this Forrester Research Inc. white paper to learn the latest on interactive marketing and how to implement these practices into your mobile marketing stratgieries.

Posted: 06 Dec 2011 | Published: 06 Dec 2011

WHITE PAPER: The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The pressure to allow employees to use more of the technologies they have at home in the workplace has reached critical levels.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: This study examines the benefits of e-signature systems for sales performance optimization.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

CASE STUDY: As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem.

Posted: 29 Jun 2011 | Published: 29 Jun 2011

WHITE PAPER: Read this paper to learn about the ways in which online marketing systems can boost sales and drive rapid top-line growth through showcasing your entire spectrum of products and services.

Posted: 27 Dec 2011 | Published: 27 Dec 2011

CASE STUDY: Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

WHITE PAPER: The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This white paper explores how predictive analytics helps marketing organizations increase ROI by executing highly targeted campaigns focused on high revenue-generating customers and prospects.

Posted: 20 Feb 2011 | Published: 20 Feb 2011

WHITE PAPER: Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

WHITE PAPER: For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

WHITE PAPER: New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.

Posted: 28 Dec 2011 | Published: 28 Dec 2011

WHITE PAPER: Digital Britain is the UK government’s strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Music services on the mobile handset are uniquely positioned to become a key platform within the music industry. Since the turn of the millennium, sales of physical music – CDs etc. – have slowly declined yearon-year, largely as a result of online piracy.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.

Posted: 17 Nov 2011 | Published: 17 Nov 2011