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Customer Knowledge Management

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Customer Knowledge ManagementReports
 
Search Innovation: An Integrated Approach to Merchandising and Content Management
sponsored by IBM
EBOOK: In this Analyst Insight, find out how leading organizations are influencing average order value, customer conversion, and customer satisfaction through an online personalization strategy.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

IBM

Accelerate and Simplify Business Growth
sponsored by Hewlett-Packard Company
BROCHURE: This brochure highlights advisory services that can help you understand the business drivers that will impact organizations in the future. It also gives the benefits that these advisory services offer, such as reduced complexity and enterprise costs and improved business processes and operational results.
Posted: 12 Mar 2014 | Published: 28 Feb 2014

Hewlett-Packard Company

ComputerWeekly Special Report: Unlock the Business Benefits of Digitisation
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this expert report from ComputerWeekly, learn about the digitization imperative and how your organization can revolutionize customer experiences.
Posted: 05 Feb 2014 | Published: 05 Feb 2014

Hewlett-Packard Limited

Customer analytics pay off: Driving top-line growth by bringing science to the art of marketing
sponsored by IBM
WHITE PAPER: The following white paper explores what it takes to make and deploy an effective customer analytics strategy. Uncover the 4 stages of organizations capabilities required for customer analytics as well as the corresponding strategies for each quadrant. Read on to learn more.
Posted: 07 Apr 2014 | Published: 07 Apr 2014

IBM

Social Marketing: Better with the Cloud
sponsored by Oracle Corporation
WHITE PAPER: The following white paper discusses how an integration of social media and social relationship management can virtually boost your brand across all facets of social media.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Oracle Corporation

Rethink Customer Service for a Multichannel World
sponsored by SearchCRM
EBOOK: In order to really succeed at customer relationships, C-suite executives are -- finally -- warming up to multichannel communication.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SearchCRM

How lifecycle pricing pays dividends
sponsored by IBM
WHITE PAPER: Modern retails face a variety of challenges when it comes to pricing and maximizing profit margins. In this white paper, get an in-depth look at these difficulties facing retailers, and discover a realistic set of practices that can reduce forecasting uncertainty, enable better pricing decisions, and improve your profitability.
Posted: 18 Feb 2014 | Published: 30 Nov 2012

IBM

How Lloyds Bank Increases Trust and Engagement
sponsored by Ektron
WEBCAST: View the following webcast to gain a firsthand look at how Lloyds Bank used a clever approach to business and customer integration to deliver a top notch content experience. Uncover how you can increase the trust and engagement of your customers.
Posted: 23 Dec 2013 | Premiered: Dec 23, 2013

Ektron

SSL: The Backbone of Doing Business over the Internet
sponsored by VeriSign, Inc
WHITE PAPER: Read this white paper to learn about technology in place today that helps online businesses protect sensitive customer data, authenticate themselves, and build consumer trust.
Posted: 17 Feb 2014 | Published: 01 Oct 2008

VeriSign, Inc

From Social Media to Social CRM: Reinventing the Customer Relationship
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

IBM
 
 
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