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Customer Knowledge Management

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From Campaigns to Engagement: Moving Past the Status Quo
sponsored by Infor
WHITE PAPER: Find out why organizations need to adopt various forms of communication and content for each and every decision stage and channel in order to fuel revenue growth and customer satisfaction
Posted: 06 Aug 2014 | Published: 06 Aug 2014

Infor

A Communications Solution to Bank On: Summerland Credit Union
sponsored by NEC
CASE STUDY: Find out how advanced call center software helped one organization support staff communications needs in addition to business productivity and customer service drivers.
Posted: 21 Nov 2014 | Published: 31 Dec 2011

NEC

The Challenges of a CRM Upgrade
sponsored by NEC
VIDEO: Find out how you can benefit from a CRM upgrade, without crumbling under the pressure of the move.
Posted: 21 Nov 2014 | Premiered: 27 Nov 2013

NEC

An Exceptional Customer Experience Platform in the Cloud
sponsored by NEC
WHITE PAPER: Find out which industry-leading vendor has the cloud-enabled customer experience solution needed to achieve countless benefits, including improved customer satisfaction.
Posted: 18 Nov 2014 | Published: 31 Dec 2013

NEC

Top 5 Trends in Enterprise Labeling
sponsored by Loftware
WHITE PAPER: Find out how key labeling drivers are impacting today's organizations and uncover the top 5 trends in enterprise labeling.
Posted: 16 Dec 2014 | Published: 16 Dec 2014

Loftware

Revolutionize Your Supply Chain with Oracle VCP
sponsored by Oracle Corporation UK Ltd
VIDEO: Find out how NCR revamped its forecasting and planning processes to improve customer service, reduce freight and inventories and increase utilization of capital assets.
Posted: 04 Dec 2014 | Premiered: 20 Aug 2014

Oracle Corporation UK Ltd

Marketing Strategies for Highly Personalized Online Experiences
sponsored by Infor
WHITE PAPER: Find out why everyone is talking about personalization and uncover 5 strategies to achieve personalized online experiences.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Infor

Provide the Digital Experience Your Customers Crave
sponsored by Sitecore
WHITE PAPER: Our world has become so intertwined with digital commerce that businesses now have to either deliver a completely personalized digital experience or risk falling off the market. So what does it take to deliver the experience the digital customer wants? Consult the following white paper to find out tools and strategies to do so.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

Sitecore

9 Keys to Building a Successful Subscription Business
sponsored by Zuora, Inc
WHITE PAPER: Find out how a shift to the subscription economy can help you build lasting customer relationships and improve revenue.
Posted: 29 Oct 2014 | Published: 29 Oct 2014

Zuora, Inc

Building a Business Case for a CRM Upgrade
sponsored by NEC
VIDEO: Uncover the 4 steps needed to build a business case for a CRM upgrade and find out why they're so important for a successful transition.
Posted: 24 Nov 2014 | Premiered: 04 Feb 2014

NEC
 
 
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