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Customer Knowledge Management

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Customer Knowledge Management Reports
 
How to Choose the Best CMS for Customer Experience Management
sponsored by Sitecore
WHITE PAPER: The following white paper provides readers with practical advice on how to choose the best CMS for customer experience management. Learn about the 6 roadmap checkpoints for choosing the right CMS, 20 important features to consider, and more.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

Sitecore

Extend Compliance and Risk Management to What Really Matters For Your Business
sponsored by Absolute Software
ANALYST REPORT: Access this informative report to find out how the current focus of risk and compliance efforts is too narrow because many GRC programs largely ignore the risks that cause companies to fail. Discover how to impact performance by expanding the fundamentals of GRC to the aspects of the business that drive success with customer interactions.
Posted: 22 Jan 2015 | Published: 31 Dec 2014

Absolute Software

Electric Company Utilizes SAP Solutions to Transform Their Business
sponsored by OpenText
CASE STUDY: Learn how one electricity company gained control of their information and improved business processes by utilizing SAP solutions.
Posted: 18 Dec 2014 | Published: 31 Dec 2013

OpenText

Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

Effectively Leveraging CRM Analytics
sponsored by MicroStrategy Incorporated
EGUIDE: This expert e-guide discusses how to measure success with mobile, social, and analytics with a new set of metrics. Also, discover Forrester Research Inc. analyst Mike Gualtieri's four steps to developing a customer data management strategy that allows you to successfully leverage analytics.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

MicroStrategy Incorporated

Calculating Customer Lifetime Value: Analysis to Loyalty
sponsored by Looker
WEBCAST: Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company.
Posted: 20 Oct 2014 | Premiered: Oct 20, 2014

Looker

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Top 5 Salesforce Integration Patterns: Practices for Integrating Salesforce
sponsored by MuleSoft
WHITE PAPER: This white paper discusses one system that helps integrate enterprise applications to unleash the true potential of the Salesforce model. Access now to find out how your entire enterprise can capitalize on and benefit from Salesforce integration patterns.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

MuleSoft

How Controlling Access to Privileged Accounts Can Keep Insider Threat from Hurting Your Bottom Line
sponsored by BeyondTrust Corporation
WHITE PAPER: Access control is a necessity. Read this paper to identify a line of identity and access solutions that address these problems inside the perimeter and, ultimately, your enterprise's bottom line and reputation.
Posted: 24 Jul 2014 | Published: 16 Feb 2009

BeyondTrust Corporation
 
 
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