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Customer Knowledge Management Reports
A Digital Upgrade Hits the Campus
sponsored by Unit4
WHITE PAPER: This detailed white paper discusses an enterprise software system that replaces legacy student information systems and provides solutions for meeting institutional growth aspirations. Access now to see how this student management system can help you meet your students' expectations and increase your ROI.
Posted: 24 Nov 2015 | Published: 24 Nov 2015


Protect Your Intellectual Property and Customer Data From Theft and Abuse
sponsored by TITUS
WHITE PAPER: This Forrester report shows you how to take an effective and holistic approach to data security in today's challenging environment.
Posted: 13 Nov 2015 | Published: 10 Jul 2015


Security Report: Are Your Customers Afraid to Share Data?
sponsored by Unisys
WHITE PAPER: In this report, survey results from the Australian public reveal how much consumers fear sharing their personal data and which industries they distrust the most.
Posted: 25 Sep 2015 | Published: 25 Sep 2015


Five Drivers Animation
sponsored by Oracle Corporation UK Ltd
VIDEO: Check out this quick video and discover how enhanced technologies can help drive sales. Watch now and access links to solutions that will allow you to leverage mobile to run sales from anywhere at any time, turn data into actionable insight with proven analytics tools, and more.
Posted: 29 Sep 2015 | Premiered: 29 Sep 2015

Oracle Corporation UK Ltd

Simple is STILL Better: Embrace Speed & Simplicity for a Competitive Edge
sponsored by IBM
WHITE PAPER: Access this whitepaper for an in-depth look into best practices for handling customer data to pull valuable insights for your business. Topics include: Achieving simplicity and performance, analyzing data at speed, and more.
Posted: 27 Oct 2015 | Published: 27 Oct 2015


Case Study: Build your Online Community with Social Data and Insights
sponsored by Sysomos
WHITE PAPER: Access this brief case study to learn how social media data and insights helped one organization attract and retain its audience by delivering relevant information to them at key decision points.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Case Study: Kingsford Charcoal Relies on Custom Algorithms to Engage Customers
sponsored by Sysomos
CASE STUDY: In this case study, you'll discover how one organization worked with social media analytics experts to create an algorithm that sifts through billions of online conversations, locating the winner of their contest. Use this resource for help with developing your own customer engagement strategy.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


How to Get (and Stay!) Ahead of the Mobile Consumer with 5 Tips
sponsored by Harte Hanks
WHITE PAPER: This article talks about ways you can keep up with your mobile audience and deliver an optimal customer experience despite disruptions. Get insights on five useful topics ranging from customer data to compelling content.
Posted: 18 Sep 2015 | Published: 12 Aug 2015

Harte Hanks

Dept. of Veterans Affairs Implements CRM, Streamlines 6 Programs Into Single System
sponsored by Green Beacon Solutions
CASE STUDY: This case study focuses on the U.S. Department of Veterans Affairs' implementation of a CRM solution that enabled them to streamline 6 critical services programs into a single system, creating a more customer-centric environment.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Green Beacon Solutions

How Companies Know Which Customers Will Buy—And Who Will Buy More
sponsored by SearchCRM
EBOOK: This expert guide examines the ways in which companies are utilizing marketing automation software and customer personalization techniques to better target customers.
Posted: 12 Feb 2015 | Published: 12 Feb 2015

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