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Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Using Powerful WCM to Manage the Customer Experience
sponsored by e-Spirit AG
EGUIDE: Find out what the experts, including Geoffrey Bock, have to say about web content being the power behind managing the customer experience.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

e-Spirit AG

Manage it all, better - HP Mobility Solutions for SAP
sponsored by Hewlett-Packard Limited
WHITE PAPER: The following white paper explores the new mobility trend and how it is transforming the way retailers do business. Uncover the technology that makes handling the shift easier by allowing businesses to create unique functionality with retail websites and more.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Hewlett-Packard Limited

Customer experience consistency key to successful CRM
sponsored by TechTarget
RESOURCE: Customer service plays an integral role in business continuity, but in order to provide optimal customer satisfaction you need to access customer information and that takes integration, and a solid security plan. Take this brief survey and gain access to this guide showcasing a new realm of customer service that reaches far beyond the call center.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

TechTarget

How sales intelligence drives business goals
sponsored by Salesforce Data.com
WHITE PAPER: This survey-based research examines how sales organizations leverage customer data to improve sales effectiveness.
Posted: 18 Apr 2014 | Published: 31 Aug 2013

Salesforce Data.com

CIO briefing on agile development
sponsored by ComputerWeekly.com
PRESENTATION: How do we create agile organisations and behave in a more agile way? Kelly Waters executive Consultant, Coach, and Interim CTO, offers some answers in this presentation.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

ComputerWeekly.com

IT Services Company Reimagines CRM to Support Growth
sponsored by Microsoft India
VIDEO: Wipro, an IT services and consulting company, needed a robust analytics platform and a CRM system with the ability to measure every opportunity, in order to create and foster better customer relationships. Watch this video to learn how Wipro achieved those goals by implementing a new CRM system.
Posted: 27 May 2014 | Premiered: 20 Mar 2014

Microsoft India

Understanding the Millennials
sponsored by SDL
WHITE PAPER: In this resource, explore the results of a 2014 survey on how Millennials operate as consumers, so you can use that information to optimize your marketing strategy and business processes. Find out how Millennials share personal data, how they relate to mobile devices, how they'd like to connect with companies, and more.
Posted: 07 Apr 2014 | Published: 07 Apr 2014

SDL

Digital CRM and the Customer Experience
sponsored by IBM
EGUIDE: This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

IBM

Social Media Education: The New Edge for Success
sponsored by Hootsuite
WHITE PAPER: Did you know that according to a report by the McKinsey Global Institute, business can unlock up to $1.3 trillion in business value by leveraging social technologies?  However, if your company isn't armed with the right knowledge, tools, and skill set, those financial (and other CRM) benefits will be out of reach.
Posted: 15 Apr 2014 | Published: 15 Apr 2014

Hootsuite
 
 
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