Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers
sponsored by SAP America, Inc.
CASE STUDY:
Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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Quote, Propose and Close: 5 Steps To Building Winning Sales Proposals
sponsored by ConnectWise
WHITE PAPER:
This paper details a five step process for building winning sales proposals, to help you increase your proposal success rate and maximize business profits.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Webcast: Connecting Customer Experience Management to Increased Revenue
sponsored by Ektron, Inc.
WEBCAST:
Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts.
Posted: 09 Jan 2012 | Premiered: 09 Jan 2012
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2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies
sponsored by Oracle Corporation
WHITE PAPER:
A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: 21 Dec 2009 | Published: 21 Dec 2009
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Forrester Research: Customer Experience Drives E-Signature Adoption
sponsored by DocuSign, Inc.
ANALYST REPORT:
Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals.
Posted: 20 Jan 2012 | Published: 20 Jan 2012
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Advances with Configure/Price/Quote Solutions for the Saleforce.com CRM User
sponsored by Steel Brick
ANALYST REPORT:
Read this analyst report to gain more insight on configure/price/quote (CPQ) technology and how it is greatly effecting company performance.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Creating Business Value with Communication-Enabled CRM Processes
sponsored by SAP America, Inc.
WHITE PAPER:
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
Posted: 16 Sep 2008 | Published: 16 Sep 2008
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Focus Experts’ Briefing: Five Ways Modern ERP Solutions Increase Business Agility
sponsored by Sage Software
WHITE PAPER:
In this report, discover the ways in which modern enterprise resource planning (ERP) strategies increase business agility.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits
sponsored by ComputerWeekly.com
WHITE PAPER:
Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Carson Home - X3 + Payments
sponsored by Sage Software
VIDEO:
This webcast provides an overview of how one distribution company leveraged the Sage X3 enterprise resource planning (ERP) system to streamline and improve the efficiency of their business processes.
Posted: 06 Jan 2012 | Premiered: 06 Jan 2012
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