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Address Book Software White Papers (View All Report Types)
Mobile File Management Case Study: The Government of Basel-Stadt, Switzerland
sponsored by Acronis
WHITE PAPER: In this white paper, you'll learn how the government of Basel-Stadt, Switzerland implemented a successful mobile file management solution to enable a productive mobile workforce. Read on to discover how to give your employees access to critical files, while preventing security breaches and preserving version control.
Posted: 01 Jul 2015 | Published: 28 Nov 2014


Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007


Dispelling Myths & Revealing Truths about Email Management with SharePoint
sponsored by Colligo Networks Inc.
WHITE PAPER: This white paper outlines five things you need to know before developing an email management solution. It also seeks to dispel myths about SharePoint and Exchange.
Posted: 18 May 2011 | Published: 18 May 2011

Colligo Networks Inc.

Moving beyond the Queue - Focusing on the Real-Time Customer
sponsored by Inova Solutions
WHITE PAPER: In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
Posted: 20 May 2008 | Published: 19 May 2008

Inova Solutions

Optimize SharePoint Storage to Cut Costs and Dramatically Improve Performance
sponsored by Metalogix
WHITE PAPER: This resource highlights the consequences rapid content growth is having on SharePoint storage and performance and highlights two strategies organizations can implement to overcome these challenges, including remote BLOB storage (RBS). Read on to gain practical methods that will help you dramatically reduce your SharePoint costs.
Posted: 28 Jun 2013 | Published: 28 Jun 2013


How New Technology is Changing the Way Marketing and Sales Interact With Leads
sponsored by Conversica
WHITE PAPER: In a time when 48% of salespeople never follow up with a lead, and 33% of leads who display interest are never contacted, what can sales teams do to improve their effectiveness and efficiency? Access this white paper today to learn about a new approach to intelligently finding and nurturing hot leads using sales conversion management.
Posted: 17 Jul 2015 | Published: 17 Sep 2014


When Hot Leads Go Cold: Three Pitfalls to Avoid
sponsored by Conversica
WHITE PAPER: This resource discusses 3 common pitfalls that render sales reps ineffective in truly engaging customers. Read on to learn what your business needs to do to avoid missing critical sales opportunities due to outdated strategies.
Posted: 17 Jul 2015 | Published: 28 May 2015


BombBomb Increases Lead Conversion 43% in Less Than Six Months
sponsored by Conversica
WHITE PAPER: This white paper describes the lead management system that video email company BombBomb chose that helped them increase lead conversion by 43% in six months and cut costs along the way.
Posted: 15 Sep 2015 | Published: 15 Sep 2015


A Quick Peek at the Salesforce App
sponsored by
WHITE PAPER: You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization
sponsored by Oracle Corporation
WHITE PAPER: Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Oracle Corporation
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