All Research Sponsored By:Inova Solutions
Moving beyond the Queue - Focusing on the Real-Time Customer
WHITE PAPER: In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
Posted: 20 May 2008 | Published: 19 May 2008
View This Now

TOPICS:  Call Center Management | Call Centers | Contact Center Management | Contact Management Software | CRM | Workforce