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The back office front and center
sponsored by Aspect
WEBCAST: Unfortunately, when 42% of customer experience decision makers say they can't effectively manage the end-to-end workflow of customer interactions, it's clear that inefficient processes can have serious repercussions. Watch this brief video to learn how to optimize people, processes, and insights to transform back-office operations.
Posted: 11 Mar 2014 | Premiered: Mar 11, 2014

Aspect

The SMB's talent management roadmap: Navigate change, drive success
sponsored by SuccessFactors
WHITE PAPER: In this resource, small and midsize businesses (SMBs) will learn how key organizational changes impact talent management, and find guidance for building a successful talent management strategy. Read on to learn more.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

SuccessFactors

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case
sponsored by SuccessFactors
WHITE PAPER: This resource describes key features and capabilities of a new-generation learning management system (LMS), and counts down six steps for demonstrating LMS value, rooted in ROI. Learn how you can make a successful business case for an LMS by reading on now.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

SuccessFactors

IT Value Silos: The Talent Management X-Factor
sponsored by Hewlett-Packard Company
WHITE PAPER: Access this article today to learn about the changing landscape of HR and the role of the cloud in driving Talent Management success.
Posted: 10 Feb 2014 | Published: 11 Nov 2013

Hewlett-Packard Company

Revolutionizing the WFO Industry with a Superior User Experience
sponsored by Aspect
WHITE PAPER: This informative white paper explains the negative effects of a poor workforce optimization (WFO) user experience, and provides a look at some of the trends impacting good user experience today. Also, discover a WFO application that leverages best practices of user experience to revolutionize the contact center agent's experience.
Posted: 10 Apr 2014 | Published: 31 Mar 2014

Aspect

Best Practices: How to engage business leaders in succession
sponsored by SuccessFactors
WHITE PAPER: Effective succession management is critical if your organization hopes to prevent unplanned talent losses from disrupting business operations. This resource reveals three essential practices for getting your business leaders more engaged in the succession process.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SuccessFactors

Managing a Mobile Workforce: Support and Motivate Your Remote Staff
sponsored by Ultimate Software
WHITE PAPER: This resource explores the growth of mobile technology and the rise of the teleworker, and details how cloud-based human capital management (HCM) can enable you to support, engage, and motivate your virtual employees more easily and effectively.
Posted: 24 Jul 2013 | Published: 31 Mar 2013

Ultimate Software

The Truth About Working from Anywhere - Part 2: Best Practices for Working on the Go
sponsored by Citrix Online Go To Meeting
WHITE PAPER: This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Citrix Online Go To Meeting

Predictions – The Future of HCM Analytics
sponsored by ORACLE APAC
WHITE PAPER: In order for HR to truly deliver on the promise of being "business partners," it needs to tell the story of business scenarios that are predicted to happen in the future, across all levels of the organization, which they do not already know about, and then provide recommendations on how to fix or exploit those scenarios.
Posted: 08 Aug 2013 | Published: 30 Sep 2011

ORACLE APAC

Expert Guidelines and Best Practices: HR Analytics
sponsored by Kronos Incorporated
EGUIDE: HR metrics such as talent analytics and workforce analytics can help companies identify top performers, foster successful employee retention and talent recruitments programs, and ensure the firm has the proper workforce in place to orchestrate its goals.
Posted: 16 Aug 2013 | Published: 16 Aug 2013

Kronos Incorporated
 
 
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