Records Management’s Breaking Point: Managing Electronic Records in High Volume Environments
sponsored by ASG Software Solutions
WHITE PAPER:
This white paper outlines some of the issues that make electronic records management so challenging, highlights why organizations need to tame the high-volume transactional records beast, and lastly, describes what to look for in a transactional records management solution.
Posted: 20 Dec 2010 | Published: 20 Dec 2010
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Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction
sponsored by Enigma, Inc.
WHITE PAPER:
This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.
Posted: 11 Mar 2008 | Published: 01 Jan 2008
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Creating the Self-Driving Service Desk
sponsored by Ayehu
WHITE PAPER:
According to Gartner Research, by 2020 less than 30% of all service desk calls will be handled by a real person – because companies recognize the value in automation. Use this service desk automation whitepaper to learn 4 practical uses cases for self-service desks, and review 5 reasons many businesses are making the transition.
Posted: 07 Nov 2019 | Published: 07 Nov 2019
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The Hidden Cost of Doing Nothing
sponsored by Marketo
WHITE PAPER:
The infamous collapse of Blockbuster could have all been avoided if they made the choice to partner services with Netflix when they offered a $50M proposal agreement. Download this whitepaper to see the 5 risks of negligence that plagued Blockbuster, and could potentially cripple the modern enterprise as a whole.
Posted: 18 Nov 2019 | Published: 18 Nov 2019
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5 Trends That Are Changing Sales Cycles — and How to Win
sponsored by Smartsheet
WHITE PAPER:
Use this whitepaper for insights into project management aimed to address onboarding and execution through understanding 5 IT trends in sales cycles.
Posted: 15 Nov 2019 | Published: 15 Nov 2019
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The Business Leader's Handbook for Building an Automation Center of Excellence
sponsored by HelpSystems
EBOOK:
Learn how to build an automation center of excellence as well as how to optimize your use of automation, incorporate robotic process automation, create a long-term vision for automation, and more.
Posted: 13 Nov 2017 | Published: 13 Nov 2017
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Computer Weekly – 19 February 2019: When is it best to stick with paper?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, sometimes going digital is not necessarily the best thing to do – we weigh the pros and cons of paper versus technology. Our new buyer's guide examines the challenges of asset management as you move to the cloud. And we look at the growing role of software developers in the future of networking. Read the issue now.
Posted: 15 Feb 2019 | Published: 19 Feb 2019
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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015
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CW ANZ September 2016
sponsored by TechTarget ANZ
EZINE:
Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.
Posted: 29 Aug 2016 | Published: 29 Aug 2016
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How Business Process Management Leads to Better Decision-Making
sponsored by HelpSystems
EGUIDE:
In this expert e-guide, we explore how to integrate BPM with analytics successfully by examining different use cases and approaches. Learn how data scientists help derive optimal value from analytics, how to take analytics to the cloud, and how to leverage BPM to deliver ITaaS.
Posted: 20 Mar 2017 | Published: 22 Feb 2017
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