Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction
Today's electronic business environment has changed the way companies interact with their customers, dealers, suppliers and employees. As assets become more complex, and competition increases, an organization's ability to leverage technology to effectively support and service its assets in the aftermarket is a key competitive advantage. Read this white paper to learn how three manufacturers were able to improve customer satisfaction and provide qualitative and quantitative value for both the customer and their organizations using catalogs for assets. Explore how you can:
- Increase productivity of inside sales force.
- Increase quality and speed of dealer network.
- Quickly and accurately identify assets for increased profitability.