Change Management and BPMS
Change is probably the hardest thing a company can engage in. So, why is managing change in process improvement important, and how can you do it well?
In this two-part, expert interview with Forrester Research’s Connie Moore, learn how to incorporate change management into BPM initiatives, and gain insight and advice from Moore on how to minimize the impact of change in BPM projects. Part two addresses real-world cases of companies that have successfully implemented change management programs – read on now to learn more.