e-Metrics

CASE STUDY: As a major electricity supplier, TransAlta relies heavily on its IT capabilities. With more than 2,300 employees, TransAlta also needs to ensure that its business services and desktop infrastructure effectively supports its ongoing operations. Download this eBook to learn how TransAlta powers IT Service management and IT Operations with ServiceNow.

Posted: 23 Jan 2018 | Published: 01 Jul 2016

WHITE PAPER: Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.

Posted: 10 Aug 2009 | Published: 01 May 2009

WEBCAST: Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.

Posted: 20 Aug 2008 | Premiered: Aug 20, 2008

EBOOK: Interested in running queries against data stored in a computer's memory? Read this white paper to learn about in-memory analytics technology and how it can provide much faster analytical performance than traditional business intelligence (BI) tools. Before diving into this type of data analytics, check out this eBook to gain valuable knowledge.

Posted: 15 Sep 2011 | Published: 15 Sep 2011

WHITE PAPER: Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.

Posted: 31 Oct 2011 | Published: 31 Oct 2011

WHITE PAPER: When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments.

Posted: 04 Oct 2011 | Published: 04 Oct 2011

EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.

Posted: 21 May 2014 | Published: 21 May 2014

WHITE PAPER: This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark.

Posted: 17 Jan 2011 | Published: 17 Jan 2011

WHITE PAPER: This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.

Posted: 10 Mar 2009 | Published: 10 Mar 2009

WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.

Posted: 29 Sep 2008 | Published: 24 Sep 2008