Personnel

WHITE PAPER: Looking ahead, it’s likely that remote work arrangements will become either a permanent solution or an element of a hybrid approach. In this e-Book, explore how to leverage technologies around digital experience, lines of communication, and collaboration as remote work becomes standard in your company. Download the e-Book here.

Posted: 18 Feb 2021 | Published: 18 Feb 2021

WHITE PAPER: Succession planning is an essential part of any small, medium, or growing business’ employee development strategy. It can help ensure you have the right people in the right roles—whether it’s for a planned or unexpected vacancy. Get started with succession planning today when you download this eBook.

Posted: 25 Jan 2021 | Published: 25 Jan 2021

WHITE PAPER: Explore supply and demand stats for different IT roles, as well as 3 strategies to help you attract the right talent, in this white paper.

Posted: 09 Dec 2020 | Published: 09 Dec 2020

EBOOK: Every organization has a duty to keep their employees safe and maintain a secure, functional workplace—whether they’re planning to reopen or not. Get insight into how ServiceNow is handling their reopening process and the steps they’re taking in this eBook.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.

Posted: 18 Dec 2020 | Published: 18 Dec 2020

RESEARCH CONTENT: There’s never been a better time for businesses to find out how connected their employees are. Has the pandemic made people feel less connected or has technology made them feel closer? To help quantify connectedness at work, Zoom conducted a survey of more than 1,000 Australian workers. Explore their results in this white paper.

Posted: 06 Apr 2021 | Published: 06 Apr 2021

EGUIDE: We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.

Posted: 06 May 2021 | Published: 06 May 2021

EBOOK: With new and highly demanding generations entering the workforce, companies face the challenge of offering captivating employee experiences — or getting left behind. Read this eBook to learn about workforce engagement management solutions, and how they can help you keep up with employees’ changing demands.

Posted: 09 Mar 2021 | Published: 09 Mar 2021

WHITE PAPER: HR operations involve many repetitive, process-intensive workflows like employee onboarding, payroll, and time tracking. But RPA is expected to change that. Download this white paper to review the advantages of using RPA in HR, as well as the qualities to look for in an HR-RPA solution.

Posted: 02 Jul 2020 | Published: 02 Jul 2020

WHITE PAPER: Download this report to explore the relationship between customer and employee experience, and what communication tools can help you support them both.

Posted: 23 Apr 2020 | Published: 23 Apr 2020