Aberdeen Report: The return on managing customer convenience in modern service programs
sponsored by ServiceNow
RESEARCH CONTENT:
Download this Aberdeen report to explore why customer convenience is increasingly important in modern service programs, and get expert recommendations on how to minimize customer effort.
Posted: 13 Apr 2020 | Published: 13 Apr 2020
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Building a New Future for Retail
sponsored by AT&T Cybersecurity and Fortinet
DATA SHEET:
Today’s retailers have the opportunity to harness behavioral insights and customer data and transform yesterday’s interactions into streamlined, secure and highly personalized customer experiences. View this infographic to learn more about the threats, opportunities and best practices in modern retail.
Posted: 15 Jan 2021 | Published: 15 Jan 2021
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How Smart is Your Retail?
sponsored by Zones, Inc.
EBOOK:
Download this eBook to explore some ways businesses are already improving their customer experience and see how Zones can help your business implement those same solutions.
Posted: 17 Jun 2020 | Published: 17 Jun 2020
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From SalesforceIQ to Freshsales: How CovalentCareers increased revenue by 100%
sponsored by Freshworks
CASE STUDY:
Access this case study to learn 4 Freshsales features that eye care start up CovalentCareers is using to their advantage.
Posted: 30 Jun 2020 | Published: 30 Jun 2020
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Maximize Revenue Opportunity with Contact-Level Intent Data
sponsored by TechTarget
WEBCAST:
Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.
Posted: 01 Jun 2020 | Premiered: Jun 1, 2020
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Why Service Design is the Key to Delivering Outstanding Customer Experiences
sponsored by Intrado
WHITE PAPER:
Learn about the key role service design plays in delivering outstanding customer experiences, and how to get started in this white paper.
Posted: 04 Jun 2020 | Published: 04 Jun 2020
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Intrado Guide: Creating Customer Personas
sponsored by Intrado
WHITE PAPER:
While you may be familiar with customer segments, many are less familiar with customer personas. While a segment will list simple demographic information, personas are more in-depth pictures of clients: what their desires, needs, emotions and more are. Read on to learn how to cultivate and use customer personas.
Posted: 22 Jul 2020 | Published: 22 Jul 2020
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Three Ways Personas Can Improve Your ABM Performance
sponsored by TechTarget
EBOOK:
Download this eBook to understand how you can engage a broader cross-section of roles to open up new opportunities, make progress by uncovering new personas, grow account penetration and optimize your investments throughout the customer lifecycle.
Posted: 11 Sep 2020 | Published: 11 Sep 2020
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Protecting Healthcare Organizations from Patient Data Loss
sponsored by Code Green Networks, Inc.
WHITE PAPER:
Negative publicity from a data breach can have lasting consequences, undermining patient confidence and damaging an organization's reputation. This paper covers potential data breaches within healthcare organizations and strategies for preventing them. Read on to learn more about the steps you can take to protect patients' sensitive information.
Posted: 08 Sep 2009 | Published: 08 Sep 2009
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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