The No-Nonsense Guide to Security Operations Metrics
sponsored by Siemplify
WHITE PAPER:
Given that it’s difficult to define & measure success when it comes to cybersecurity, companies must carefully consider the appropriate KPIs to use when setting their security goals. In this guide, learn about how business, operational & improvement metrics can measure the efficacy of your cybersecurity operations program.
Posted: 06 Nov 2019 | Published: 06 Nov 2019
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A Beginner's Guide to CollectD
sponsored by Splunk
WHITE PAPER:
Read on to access a beginner's guide to collectd, a lightweight and open-source daemon that trawls and collects system and application performance metrics to help your admins get a clearer picture of system health.
Posted: 01 Aug 2018 | Published: 01 Aug 2018
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Optimizing the Virtual Environment
sponsored by uptime software inc.
WHITE PAPER:
In this white paper, you'll find both the pitfalls of virtual monitoring and management, and how to navigate the maze of competing virtual monitoring and management vendors. In the end, you'll have a clear idea of what solutions will work for you.
Posted: 29 Sep 2010 | Published: 29 Sep 2010
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Five Fundamental Data Quality Practices
sponsored by Pitney Bowes Business Insight
WHITE PAPER:
When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.
Posted: 11 Jan 2010 | Published: 11 Jan 2010
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Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER:
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009
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The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update
sponsored by Rackable Systems
WHITE PAPER:
This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center.
Posted: 31 Oct 2008 | Published: 31 Oct 2008
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2010 Asset Management Operations and Compensation Survey Findings
sponsored by Advent Software, Inc
WHITE PAPER:
In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.
Posted: 18 May 2011 | Published: 17 May 2011
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The Truth about Agent vs. Agentless Monitoring
sponsored by uptime software inc.
WHITE PAPER:
This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.
Posted: 30 Sep 2010 | Published: 30 Sep 2010
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Quick Guide: Getting to Grips with Service Desk Metrics
sponsored by Citrix Online UK
WHITE PAPER:
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
Posted: 05 Apr 2011 | Published: 05 Apr 2011
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Metrics That Matter: An Intelligent Approach for IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER:
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition.
Posted: 24 Jan 2014 | Published: 24 Jan 2014
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