Utilities Reports

EGUIDE: This handbook outlines best practices for building a secure IT/OT convergence and integration strategy, as well as insights into why people may just be the most critical piece of the IT/OT convergence security equation.

Posted: 08 Feb 2021 | Published: 14 Aug 2020

WHITE PAPER: Greater equipment densities and power demands are driving the need for 3-phase power in the equipment cabinet. This white paper explains 3-phase power, its advantages and the cost savings associated with using it in the data center.

Posted: 04 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects.

Posted: 10 Apr 2008 | Published: 01 Apr 2008

EZINE: In this week's Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with Universal Credit. And we look at how AI can help improve cyber security. Read the issue now.

Posted: 08 Feb 2021 | Published: 16 Mar 2018

EZINE: In this week's Computer Weekly, we find out how new technologies are supporting the rise of vertical farming, and could revolutionise food supply chains. We examine one of the biggest trends in the cloud – serverless computing. And Brexit has not yet ended the debate about UK-EU data protection. Read the issue now.

Posted: 08 Feb 2021 | Published: 26 Jan 2021

WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.

Posted: 22 Aug 2007 | Published: 01 Aug 2007

BLOG: Business leaders are always looking for efficiencies, and employees are looking for tools to make their jobs easier. Now, with the advancement of generative AI and its ability to create new content, everyone can get what they need. Most experts believe that AI will revolutionize the contact centers operate and improve the CX. Read on to learn why.

Posted: 17 Jul 2023 | Published: 18 Jul 2023

WHITE PAPER: In this white paper, you’ll discover how AI/ML deployed in operational contexts is becoming a valuable tool to meet the challenge of modernizing health systems and maintaining utilization management. Read on to understand how AI/ML-driven automation can dramatically improve traditional workflows for payers, providers, and ultimately, patients.

Posted: 08 Feb 2024 | Published: 08 Feb 2024

WHITE PAPER: By leveraging the capabilities of machine learning, healthcare organizations can quickly evaluate a patient profile against an entire database of situationally relevant cases, giving them the insights needed to determine the best course of action for each patient’s care. Read on to understand the potential of AI in utilization management.

Posted: 10 Feb 2024 | Published: 10 Feb 2024

WHITE PAPER: Discover in this white paper how Panduit is poised to meet the challenges of the growing broadband market, offering space savings, rapid deployment, and peace of mind that the installation will perform as expected.

Posted: 22 Apr 2023 | Published: 22 Apr 2023

WEBCAST: One of the most significant advantages of webinars is the ability to interact with your audience while sharing your message. But nobody wants to watch a static screen without the opportunity to participate. So, what’s the best tool a presenter can use to engage their audience? Tune into this webinar to learn more.

Posted: 18 Sep 2023 | Premiered: Sep 18, 2023

CASE STUDY: BSES used Liferay as their public website, self-service portal, and mobile application for enterprise-ready, time-saving solutions. Access this case study to hear the full story.

Posted: 16 Jul 2024 | Published: 16 Jul 2024

BLOG: As contact center teams continue to struggle to accurately catalog large amounts of customer information through their conversations, many organizations have turned to conversational AI tools to help achieve their goals. But what exactly are the benefits of AI? Browse this article to learn more.

Posted: 29 Feb 2024 | Published: 29 Feb 2024

EGUIDE: Modern paper processes are ripping up the rule book. In this 13-page buyer's guide, Computer Weekly looks at risk mitigation, security measures for connected printers and the shift towards end-to-end digitisation.

Posted: 12 Jul 2021 | Published: 12 Jul 2021

CASE STUDY: When it comes to migrating to a cloud contact center solution, there are many reasons, benefits, and challenges. For one organization in the energy and utilities sector that handles over 7,000 customer interactions per day, they set out to improve agent enablement and successfully optimized their busy operation. Read on to see how they did it.

Posted: 21 Jul 2023 | Published: 21 Jul 2023

ESSENTIAL GUIDE: This article in our Royal Holloway Security Series provides a short introduction to Critical Infrastructure Protection.

Posted: 08 Feb 2021 | Published: 02 Sep 2016

WHITE PAPER: There is a black hole of administrative spending and waste in utilization management (UM) that should be improved, but for which traditional solutions have not proven to be effective. It’s time for healthcare organizations to try a new strategy. Read on to learn about the quantified benefits of an AI-driven UM platform.

Posted: 10 Feb 2024 | Published: 10 Feb 2024

CASE STUDY: Prior to the COVID-19 pandemic, an expanding Florida hospital system worked tirelessly to streamline staffing and billing processes into one integrated platform throughout its expanding system of facilities. Access the full story to find out how the client utilized AMN Healthcare’s VMS solution to improve staffing operations.

Posted: 12 Jan 2024 | Published: 13 Jan 2024

EGUIDE: Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.

Posted: 08 Feb 2021 | Published: 12 Jul 2018

EGUIDE: In this e-guide, we discuss the ever-evolving world of print within the digital age. We look at how major print vendors are planning on using the channel to help them grow, how 3D printing is having an impact andwhy cloud-based solutions are increasing.

Posted: 08 Feb 2021 | Published: 22 Feb 2019

EGUIDE: According to a CDC report, mammography utilization decreases with adverse social determinants of health.

Posted: 17 May 2024 | Published: 17 May 2024

EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

Posted: 08 Feb 2021 | Published: 02 Jan 2020

EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

Posted: 08 Feb 2021 | Published: 09 Jan 2019

EGUIDE: The Netherlands and Belgium might be small in terms of population and land area, but they are leading nations when it comes to the use of technology in society. There are numerous examples of the transformative nature of IT in the Netherlands and Belgium in this top 10, such as plans for autonomous ships and smart city developments.

Posted: 08 Feb 2021 | Published: 02 Jan 2019

INFOGRAPHIC: This infographic details how you can accelerate your journey to cloud-native digital banking by utilizing Red Hat’s Center of Excellence for Financial Services. Learn more!

Posted: 05 Apr 2024 | Published: 05 Apr 2024

EBOOK: To find out how your organization can improve both the accuracy of your sustainability tracking in the data center and the utility of your ESG reports, download this essential guide to environmental sustainability metrics.

Posted: 12 Mar 2024 | Published: 12 Mar 2024

EBOOK: In this e-book, explore Panduit’s proposals of foundational reference architecture utilizing a Dell Technologies configuration and validated Panduit physical infrastructure components.

Posted: 21 Apr 2023 | Published: 21 Apr 2023

VIDEO: The CX ecosystem has evolved from single-function technologies to new, omnichannel offerings that reside in the cloud. However, getting to a point of a seamless, integrated contact center can be confusing and risky. That is why this roadmap is here, to give you the information you need. Read on to learn about enhancing your CX ecosystem.

Posted: 02 Mar 2023 | Premiered: 02 Mar 2023

EGUIDE: We take a look at the fundamental do's and don'ts of Customer Relationship Management. Including examples of how companies are utilizing it to their advantage and how to avoid making mistakes in the world of building bridges with your customers.

Posted: 08 Feb 2021 | Published: 10 Dec 2020

TECHTARGET MEDIA: Access Amplifying Your Webinar Reach with Social Media for tips on how to effectively utilize social content before, during, and after your webinar to create a scalable social media promotion plan that improves the ROI of your webinar programs.

Posted: 08 Jan 2024 | Published: 09 Jan 2024