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Transforming business at the intersection of marketing and technology sponsored by ComputerWeekly.com BOOK: Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge. Posted: 14 Apr 2014 \| Published: 14 Apr 2014 TOPICS: Application Programming Interfaces \| CIOs \| Cloud Computing \| Converged Networks \| CTOs \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| Marketing \| Retail Trade Industry \| Smart Phones \| Social Computing \| Social Networking \| Systems Integration

The Digital Enterprise sponsored by ComputerWeekly.com BOOK: Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract. Posted: 17 Mar 2014 \| Published: 17 Mar 2014 TOPICS: Cloud Computing \| Cloud Storage \| Collaboration \| Data Analytics \| Digital Asset Management \| Enterprise \| Enterprise Applications Software \| Enterprise Content Management \| Enterprise Information Management (EIM) \| Enterprise Systems \| ERP \| ERP Software \| Internet \| Internet Industry \| Internet Infrastructure \| Internet Monitoring Software \| Mobile IP \| Retail Channels \| Retail Trade Industry \| Smart Phones \| Social Computing \| Social Networking

Case Study: How John Lewis Conquered the Web sponsored by ComputerWeekly.com BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. Posted: 17 Mar 2014 \| Published: 17 Mar 2014 TOPICS: Boards of Directors \| Business Development \| Business Environment \| Business Integration \| Business Systems \| CIOs \| Consultants \| Content Archiving \| Content Integration \| Content Management \| Content Management Software \| Content Management Systems \| Data Analytics \| Data Management \| Data Management Software \| Data Migration \| eBusiness \| eBusiness Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Enterprise \| Enterprise Architectures \| Enterprise Computers \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Systems \| Graphic Design \| Graphic Designers \| Management Change \| Managing Change \| Oracle (Product) \| Professional Services Industries \| Project Management \| Project Portfolio Management \| Retail Trade Industry \| ROI \| Testing \| Web 2.0 \| Web Authoring \| Web Content Management \| Web Development \| Web Development Tools \| Web Enablement \| Web Hosting \| Web Page Publishing Software \| Web Server Software \| Web Site Administration \| Web Site Design \| Web Site Design Services \| Web Site Monitoring

Top 10 retail technology stories of 2019 sponsored by ComputerWeekly.com EGUIDE: Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing? Posted: 24 Dec 2019 \| Published: 24 Dec 2019 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Retail Channels \| Retail Trade Industry

Computer Weekly – 9 June 2020: How retailers are staying connected during their coronavirus shutdown sponsored by ComputerWeekly.com EGUIDE: In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams. Posted: 23 Oct 2020 \| Published: 23 Oct 2020 TOPICS: CIOs \| Collaboration \| Cybersecurity \| Data Management \| Data Management Software \| Retail Channels \| Retail Trade Industry \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Unified Messaging Systems \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

European cross-border e-commerce sponsored by ComputerWeekly.com IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software \| European Union \| Online Marketing \| Online Payments \| Online Shopping \| Retail Channels \| Retail Trade Industry \| Sales \| Sales Channels

How retailers can manage customer data collection to decrease fraud sponsored by SonicWALL EGUIDE: This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities. Posted: 07 Mar 2011 \| Published: 07 Mar 2011 TOPICS: Customer Data Management \| Customer Privacy \| Data Collection \| Data Security \| Fraud Protection \| Payment Card Industry \| Retail Trade Industry

Tablets Reshape Retail: Why tablets are the ideal tool for customer engagement sponsored by AT&T Corp WHITE PAPER: Access this white paper to discover answers to all of your tablet-related questions, in specific relation to tablet usage in the retail arena. Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: Mobile Device Management \| Mobile Payments \| Mobile Workers \| Retail Trade Industry \| Smart Phones \| Tablet PC \| Wireless Computing \| Wireless Industry \| Wireless Infrastructure \| Wireless Networks \| Wireless Services \| Wireless Systems

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

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