The Business-Critical Impact of Experimentation
sponsored by Optimizely
RESOURCE:
Learn how retailers are prioritizing their investments in their testing programs to drive business growth.
Posted: 04 Dec 2018 | Published: 04 Dec 2018
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Fairness in the Customer Relationship
sponsored by Zendesk
EBOOK:
Download this e-book to find out why the care, efficiency, and thoughtfulness that companies put in customer interactions can ultimately leave a longer-lasting impression than whether or not a customer gets their desired outcome in a conflict.
Posted: 28 Nov 2018 | Published: 28 Nov 2018
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The Value of Personalization for B2B Companies
sponsored by Acquia, Inc.
VIDEO:
Leading corporations are employing personalization to boost business and build brand loyalty. In this webinar, discover why 67% of marketers trust personalization, and uncover the benefits industry leaders don't want you to know about.
Posted: 12 Dec 2018 | Premiered: 16 Sep 2018
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Reimagine Productivity with Microsoft Dynamics 365
sponsored by Microsoft
EBOOK:
Businesses around the world are seeing the benefits of helping employees work smarter together, automating cumbersome manual tasks, and using customer data as a factor in deciding what to offer. Download this e-book to find out how business solutions from Microsoft help you move away from the complexity of traditional ERP and CRM systems.
Posted: 20 Nov 2018 | Published: 20 Nov 2018
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Bringing an Experimentation Mindset to Personalization
sponsored by Optimizely
WHITE PAPER:
Learn how your organization can benefit from delivering more impactful and personalized experiences through experimentation strategy.
Posted: 05 Dec 2018 | Published: 05 Dec 2018
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Business Intelligence Trends
sponsored by Tableau Software
WHITE PAPER:
Business intelligence will undergo some fundamental changes in the next few years. Read this white paper to learn about the emerging trends in the business intelligence market.
Posted: 15 Nov 2018 | Published: 15 Nov 2018
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Overcoming Payment Declines
sponsored by Riskified
RESOURCE:
According to Riskified, in 2019, an estimated 10% of the dollar value that reaches online checkout will fail payment authorization, resulting in approximately $340 billion worth of potential e-commerce revenue going unrealized. Read this resource to learn about payment declines and how to prevent them.
Posted: 14 Nov 2018 | Published: 14 Nov 2018
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Make your CX smarter
sponsored by Oracle Cloud
EBOOK:
Inside, Jay Baer takes you through the process of revitalizing your organization's existing structures, covering data strategy, personalization and managing customer expectations.
Posted: 04 Dec 2018 | Published: 04 Dec 2018
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Build vs. Buy: Implementing the Right Experimentation Solution
sponsored by Optimizely
WHITE PAPER:
Learn how you can implement an experimentation platform for your product and engineering team, just like Uber, Netflix, Airbnb, Google, and Facebook do.
Posted: 04 Dec 2018 | Published: 04 Dec 2018
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Your Communications System is Determining Your Future
sponsored by 8x8, Inc.
VIDEO:
In this webinar, hear from tech visionary Geoffrey Moore and 8x8 CEO Vik Verma, as they discuss why you will never meet your customer experience goals unless you fix your employee experience capabilities. Find out how you can empower employees to innovate, respond and serve customers with actionable insights.
Posted: 02 Nov 2018 | Premiered: 29 Oct 2018
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